How To Fix SRM_GSP_WDAV008 - Name or password incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: SRM_GSP_WDAV - RM Generic SP: WebDav Client

• Message number: 008

• Message text: Name or password incorrect

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRM_GSP_WDAV008 - Name or password incorrect ?

  The SAP error message SRM_GSP_WDAV008, which indicates that the "Name or password is incorrect," typically occurs in the context of SAP Supplier Relationship Management (SRM) when there is an issue with user authentication. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Incorrect Credentials: The most common cause is that the username or password entered is incorrect. This could be due to a typo or using outdated credentials.
  Account Lockout: The user account may be locked due to multiple failed login attempts.
  Password Expiration: The password may have expired, requiring the user to reset it.
  User Role/Authorization Issues: The user may not have the necessary roles or authorizations to access the system.
  System Configuration Issues: There may be issues with the configuration of the authentication method (e.g., LDAP, SSO).
  Network Issues: Connectivity problems between the client and the SAP server can also lead to authentication failures.
  
  Solutions:
  
  Verify Credentials: Double-check the username and password for accuracy. Ensure that the Caps Lock key is not on and that the correct keyboard layout is being used.
  Reset Password: If the password is forgotten or expired, follow the organization's procedure to reset the password.
  Unlock Account: If the account is locked, contact the system administrator to unlock it.
  Check User Roles: Ensure that the user has the appropriate roles and authorizations assigned in the SAP system.
  Review Authentication Configuration: If using LDAP or SSO, verify that the configuration settings are correct and that the connection to the authentication server is functioning properly.
  Check Network Connectivity: Ensure that there are no network issues preventing access to the SAP system.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  User Documentation: Refer to the user documentation for SAP SRM for guidance on authentication and user management.
  System Logs: Review system logs for more detailed error messages that may provide additional context for the authentication failure.
  Support: If the issue persists, consider reaching out to SAP support or your organization's IT support team for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the SRM_GSP_WDAV008 error effectively.