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How To Fix SRM_GENERIC_SP_ARC026 - The document has not been saved (problem loading the data)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SRM_GENERIC_SP_ARC - Messages in the Context of GSP Data Archiving

  • Message number: 026

  • Message text: The document has not been saved (problem loading the data)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SRM_GENERIC_SP_ARC026 - The document has not been saved (problem loading the data) ?

    The SAP error message SRM_GENERIC_SP_ARC026, which states "The document has not been saved (problem loading the data)," typically indicates an issue with data retrieval or processing within the SAP Supplier Relationship Management (SRM) system. This error can occur due to various reasons, including data inconsistencies, system configuration issues, or problems with the underlying database.

    Possible Causes:

    1. Data Inconsistencies: There may be missing or inconsistent data in the document being processed, which prevents it from being saved.
    2. Authorization Issues: The user may not have the necessary permissions to save the document.
    3. System Configuration: Incorrect configuration settings in the SRM system can lead to issues when trying to save documents.
    4. Database Issues: Problems with the database, such as connectivity issues or corruption, can also cause this error.
    5. Custom Code or Enhancements: If there are custom developments or enhancements in the system, they may interfere with the standard saving process.

    Solutions:

    1. Check Data Completeness: Ensure that all required fields in the document are filled out correctly and that there are no inconsistencies in the data.
    2. Review Authorizations: Verify that the user has the necessary authorizations to create or modify the document in question.
    3. System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
    4. Configuration Review: Review the configuration settings related to the document type being processed to ensure they are set up correctly.
    5. Database Health Check: Perform a health check on the database to ensure there are no connectivity issues or corruption.
    6. Debugging: If you have access to the development environment, consider debugging the process to identify where the error occurs.
    7. Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or related issues.
    8. Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log) for checking logs and ST22 (Dump Analysis) for analyzing short dumps.
    • Documentation: Review SAP documentation related to SRM and the specific document types you are working with.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to diagnose and potentially resolve the SRM_GENERIC_SP_ARC026 error in your SAP SRM system.

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