How To Fix SRM_GENERIC_SP802 - Visualizing document &1: Name: &2

SAP Error Message - Details

• Message type: E = Error

• Message class: SRM_GENERIC_SP - SRM: Generic Service Provider

• Message number: 802

• Message text: Visualizing document &1: Name: &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRM_GENERIC_SP802 - Visualizing document &1: Name: &2 ?

  The SAP error message SRM_GENERIC_SP802 typically occurs in the SAP Supplier Relationship Management (SRM) module when there is an issue visualizing a document. The message format indicates that there is a problem with a specific document identified by the placeholders &1 (the document type or ID) and &2 (the name of the document).
  Possible Causes:
  
  Document Not Found: The document you are trying to visualize may not exist in the system or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to view the document.
  Data Inconsistency: There may be inconsistencies in the data related to the document, such as missing or incorrect entries in the database.
  System Configuration: There could be configuration issues in the SRM system that prevent the document from being displayed correctly.
  Technical Errors: There may be underlying technical issues, such as problems with the database or application server.
  
  Solutions:
  
  Check Document Existence: Verify that the document exists in the system. You can do this by searching for the document using its ID or type in the relevant transaction.
  Review Authorizations: Ensure that the user has the necessary permissions to access the document. This may involve checking user roles and authorizations in the SAP system.
  Data Consistency Check: Run consistency checks on the relevant tables to ensure that there are no missing or corrupted entries related to the document.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Configuration Review: Review the configuration settings in the SRM system to ensure that everything is set up correctly for document visualization.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team for further investigation. They may need to look into system performance, database issues, or other technical aspects.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BBP_PD, BBP_DOC_CHANGE, or BBP_DOC_DISPLAY for document management in SRM.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  Documentation: Review the official SAP documentation for SRM to understand the expected behavior and troubleshooting steps for document visualization issues.
  
  By following these steps, you should be able to diagnose and resolve the SRM_GENERIC_SP802 error message effectively.