How To Fix SRM_ECM_MSG158 - Document &1: state unknown or 'frozen', changes not permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: SRM_ECM_MSG - Message Class for ECM

• Message number: 158

• Message text: Document &1: state unknown or 'frozen', changes not permitted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRM_ECM_MSG158 - Document &1: state unknown or 'frozen', changes not permitted ?

  The SAP error message SRM_ECM_MSG158 indicates that a document (in this case, a shopping cart or purchase order) is in a state that does not allow for changes. The document is either in an "unknown" state or has been marked as "frozen," which typically means that it is locked for editing due to certain conditions or processes.
  Causes:
  
  Document Status: The document may be in a status that does not permit changes. For example, it could be in a state of approval, completed, or archived.
  Workflow Issues: The document might be part of a workflow that has not been completed or has encountered an error, causing it to be in an unknown state.
  System Lock: The document could be locked by another user or process, preventing any modifications.
  Configuration Issues: There may be configuration settings in the SAP system that dictate when a document can be edited, and these settings may be preventing changes.
  
  Solutions:
  
  Check Document Status: Review the status of the document in the SAP system. If it is in a state that does not allow changes, you may need to wait until it is released or completed.
  Workflow Monitoring: If the document is part of a workflow, check the workflow status. You may need to resolve any issues in the workflow or wait for it to complete.
  Unlock Document: If the document is locked, identify the user or process that has locked it and request that they release the lock.
  Consult with SAP Support: If the document is in an unknown state, it may require intervention from your SAP support team or system administrator to diagnose and resolve the issue.
  Review Configuration: Check the configuration settings related to document editing in your SAP system to ensure they are set correctly.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SWI1 to monitor workflows or ME53N to view the document details.
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Permissions: Ensure that the user attempting to make changes has the necessary permissions to edit the document.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team for further investigation.