How To Fix SRM_ECM_MSG131 - Exception during Add-Token in LockingService raised

SAP Error Message - Details

• Message type: E = Error

• Message class: SRM_ECM_MSG - Message Class for ECM

• Message number: 131

• Message text: Exception during Add-Token in LockingService raised

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRM_ECM_MSG131 - Exception during Add-Token in LockingService raised ?

  The SAP error message SRM_ECM_MSG131 indicates that there was an exception during the "Add-Token" operation in the Locking Service. This error typically occurs in the context of SAP Supplier Relationship Management (SRM) when there are issues related to locking mechanisms that are used to manage concurrent access to resources.
  Causes:
  
  Concurrency Issues: The error may arise when multiple processes attempt to access or modify the same resource simultaneously, leading to a conflict.
  Configuration Problems: Incorrect configuration of the Locking Service or related components can lead to exceptions.
  Network Issues: Temporary network problems or connectivity issues between the application server and the database can cause this error.
  Database Locking: If the database is experiencing locking issues or deadlocks, it may prevent the Locking Service from functioning correctly.
  System Performance: High system load or performance issues can lead to timeouts or failures in the locking mechanism.
  
  Solutions:
  
  Check System Logs: Review the application and system logs for more detailed error messages that can provide insights into the root cause.
  Review Configuration: Ensure that the Locking Service and related configurations are set up correctly. This includes checking settings in the SRM system and any relevant middleware.
  Monitor System Performance: Use monitoring tools to check for performance bottlenecks or high resource usage that could be affecting the Locking Service.
  Database Health Check: Perform a health check on the database to ensure that it is functioning correctly and that there are no locking or deadlock issues.
  Retry Mechanism: Implement a retry mechanism in your application logic to handle transient errors that may occur due to temporary issues.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error message.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for SRM and the Locking Service for detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed logs and error messages for further analysis.
  
  By following these steps, you should be able to diagnose and resolve the SRM_ECM_MSG131 error effectively.