How To Fix SRM_ECM_MSG084 - Error while getting record API reference

SAP Error Message - Details

• Message type: E = Error

• Message class: SRM_ECM_MSG - Message Class for ECM

• Message number: 084

• Message text: Error while getting record API reference

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRM_ECM_MSG084 - Error while getting record API reference ?

  The SAP error message SRM_ECM_MSG084 typically indicates that there is an issue when trying to retrieve a record through the API in the SAP Supplier Relationship Management (SRM) system. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the API itself.
  Possible Causes:
  
  Configuration Issues: The API might not be properly configured, or there may be missing settings in the SRM system.
  Data Inconsistencies: The data being requested may not exist, or there may be inconsistencies in the database that prevent the record from being retrieved.
  Authorization Issues: The user or system trying to access the API may not have the necessary permissions to retrieve the record.
  Network Issues: There could be network connectivity problems that prevent the API from functioning correctly.
  System Performance: If the system is under heavy load, it may not be able to process the request in a timely manner.
  
  Solutions:
  
  Check Configuration: Review the API configuration settings in the SRM system to ensure everything is set up correctly.
  Validate Data: Ensure that the data you are trying to access exists and is consistent. You may need to check the database for any anomalies.
  Review Authorizations: Verify that the user or system has the necessary authorizations to access the API and the specific records.
  Network Troubleshooting: Check for any network issues that might be affecting connectivity to the API.
  System Monitoring: Monitor system performance and load. If the system is slow, consider optimizing performance or scheduling the API calls during off-peak hours.
  Check Logs: Review the application logs for more detailed error messages that can provide additional context about the issue.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  Documentation: Refer to the official SAP documentation for SRM and the specific API you are using to ensure you are following the correct procedures.
  Community Forums: Engage with the SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.