How To Fix SRF_RUNTIME440 - Work item &1 is deleted by &2

SAP Error Message - Details

• Message type: E = Error

• Message class: SRF_RUNTIME - Statutory Reporting Framework Runtime Messages

• Message number: 440

• Message text: Work item &1 is deleted by &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRF_RUNTIME440 - Work item &1 is deleted by &2 ?

  The SAP error message SRF_RUNTIME440 indicates that a work item has been deleted by a specific user or process. This message typically arises in the context of SAP Business Workflow or SAP Business Process Management (BPM) when a work item that was expected to be processed is no longer available.
  Cause:
  
  Manual Deletion: A user or administrator may have manually deleted the work item from the workflow.
  Workflow Termination: The workflow instance that the work item belonged to may have been terminated, leading to the deletion of the associated work items.
  System Cleanup: Background jobs or system cleanup processes may have removed the work item as part of routine maintenance.
  Error Handling: If there was an error in processing the work item, it might have been deleted as part of error handling procedures.
  
  Solution:
  
  Check Workflow Logs: Review the workflow logs to understand why the work item was deleted. This can provide insights into whether it was a manual action or part of an automated process.
  Recreate the Work Item: If the work item is critical, you may need to recreate it manually or trigger the workflow again to generate a new work item.
  Review User Actions: If the deletion was manual, check with the user or administrator who deleted the work item to understand the context and prevent future occurrences.
  Adjust Workflow Design: If the deletion is part of the workflow design, consider modifying the workflow to handle such cases more gracefully, such as adding error handling or notifications.
  System Configuration: Ensure that the system configuration and cleanup jobs are set up correctly to avoid unintended deletions.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Items by Frequency) to monitor and manage work items.
  Workflow Administration: Use transaction SWI2 to analyze workflow instances and their statuses.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation on workflow management for best practices and troubleshooting tips.
  
  If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting the SAP Community for additional insights.