How To Fix SRF_RUNTIME100 - Status Unknown. Response not received

SAP Error Message - Details

• Message type: E = Error

• Message class: SRF_RUNTIME - Statutory Reporting Framework Runtime Messages

• Message number: 100

• Message text: Status Unknown. Response not received

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRF_RUNTIME100 - Status Unknown. Response not received ?

  The SAP error message SRF_RUNTIME100: Status Unknown. Response not received typically occurs in the context of SAP's Service Runtime Framework (SRF) when there is an issue with the communication between the SAP system and an external service or application. This error indicates that the expected response from the service was not received within a specified time frame, leading to a timeout or communication failure.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the external service.
  Service Unavailability: The external service may be down or not responding due to maintenance or other issues.
  Timeout Settings: The timeout settings for the service call may be too short, causing the system to give up waiting for a response.
  Configuration Errors: Incorrect configuration of the service endpoint or parameters can lead to failed communication.
  Performance Issues: The external service may be experiencing high load or performance issues, leading to delayed responses.
  Firewall or Security Settings: Firewalls or security settings may be blocking the communication between the SAP system and the external service.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the external service. You can use tools like ping or traceroute to diagnose network issues.
  Verify Service Status: Check if the external service is up and running. You may need to contact the service provider or check their status page.
  Increase Timeout Settings: If the service is known to take longer to respond, consider increasing the timeout settings in the SAP configuration for the service call.
  Review Configuration: Double-check the configuration settings for the service endpoint, including URLs, authentication, and parameters.
  Monitor Performance: If the external service is under heavy load, consider monitoring its performance and scaling resources if necessary.
  Check Firewall Rules: Ensure that there are no firewall rules blocking the communication between the SAP system and the external service.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the SRF or the specific service you are trying to connect to.
  Logs and Traces: Review the application logs and traces in SAP to gather more information about the error and the context in which it occurred.
  Service Documentation: Refer to the documentation of the external service for any specific requirements or known issues that could affect communication.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage SAP support or the support team for the external service for further assistance.