How To Fix SRF_RUNTIME097 - Document belonging to a completed phase can not be cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: SRF_RUNTIME - Statutory Reporting Framework Runtime Messages

• Message number: 097

• Message text: Document belonging to a completed phase can not be cancelled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRF_RUNTIME097 - Document belonging to a completed phase can not be cancelled ?

  The SAP error message SRF_RUNTIME097 indicates that an attempt was made to cancel a document that is associated with a phase that has already been completed. This typically occurs in the context of workflows or processes where certain documents or tasks are tied to specific phases, and once a phase is completed, the documents related to that phase cannot be modified or canceled.
  Cause:
  
  Completed Phase: The document you are trying to cancel is linked to a phase that has already been marked as completed in the workflow or process.
  Workflow Restrictions: The system is designed to prevent changes to documents in completed phases to maintain data integrity and process flow.
  Incorrect Document Status: The document may not be in a status that allows for cancellation due to the rules defined in the workflow.
  
  Solution:
  
  Check Document Status: Verify the status of the document you are trying to cancel. If it is indeed linked to a completed phase, you will not be able to cancel it.
  Review Workflow Phases: Look at the workflow or process to understand the phases and their statuses. If you need to make changes, you may need to look at the previous phases or consider other options.
  Consult Documentation: Refer to the SAP documentation or your organization's process guidelines to understand the implications of canceling documents in completed phases.
  Contact Support: If you believe the cancellation should be allowed or if there is a business need to override this restriction, consult with your SAP support team or system administrator. They may be able to provide a workaround or adjust the workflow settings if appropriate.
  
  Related Information:
  
  Workflow Configuration: Understanding how workflows are configured in your SAP system can help you navigate these types of issues. Each organization may have different rules and configurations.
  SAP Notes: Check for any relevant SAP Notes that may address this error or provide additional context or solutions.
  User Permissions: Ensure that you have the necessary permissions to perform actions on the document. Sometimes, restrictions may be in place based on user roles.
  Training and Documentation: Familiarize yourself with the training materials or documentation provided by your organization regarding the specific workflows and processes in use.
  
  By following these steps, you should be able to address the SRF_RUNTIME097 error effectively.