How To Fix SRF_RUNTIME072 - Polling request to Tax Authorities by Correlation ID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SRF_RUNTIME - Statutory Reporting Framework Runtime Messages

• Message number: 072

• Message text: Polling request to Tax Authorities by Correlation ID &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRF_RUNTIME072 - Polling request to Tax Authorities by Correlation ID &1 ?

  The SAP error message SRF_RUNTIME072 indicates that there is an issue with the polling request to the tax authorities, specifically related to a correlation ID. This error typically arises in the context of the SAP S/4HANA system when dealing with tax reporting and compliance, particularly in scenarios involving electronic submissions to tax authorities.
  Cause:
  
  Network Issues: There may be connectivity problems between your SAP system and the tax authority's server.
  Incorrect Configuration: The configuration settings for the tax reporting or the communication with the tax authority may be incorrect.
  Timeouts: The request may have timed out due to long processing times or delays in response from the tax authority.
  Invalid Correlation ID: The correlation ID referenced in the error may not correspond to a valid request or may have been incorrectly generated.
  Service Unavailability: The tax authority's service may be down or experiencing issues.
  
  Solution:
  
  Check Network Connectivity: Ensure that your SAP system can communicate with the tax authority's server. You can use tools like ping or traceroute to diagnose network issues.
  Review Configuration: Verify the configuration settings for the tax reporting process in your SAP system. Ensure that all necessary parameters are correctly set.
  Retry the Request: If the error is due to a timeout, you may simply need to retry the polling request after a short wait.
  Validate Correlation ID: Check the correlation ID to ensure it is valid and corresponds to an actual request. You may need to look into the logs or the database to find the request associated with that ID.
  Contact Tax Authority: If the issue persists, it may be necessary to contact the tax authority to check if there are any known issues on their end or if they can provide more information regarding the correlation ID.
  Check SAP Notes: Look for any relevant SAP Notes or updates that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for your specific version of S/4HANA for detailed information on tax reporting and electronic submissions.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., SRT_MONI for monitoring web service requests) that can help you diagnose and troubleshoot the issue further.
  
  If the problem continues after trying the above solutions, consider reaching out to your SAP support team or consulting with an SAP expert for more in-depth troubleshooting.