How To Fix SRF_RUNTIME047 - Submission failed. Inbound service inactive. Check communication setup.

SAP Error Message - Details

• Message type: E = Error

• Message class: SRF_RUNTIME - Statutory Reporting Framework Runtime Messages

• Message number: 047

• Message text: Submission failed. Inbound service inactive. Check communication setup.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRF_RUNTIME047 - Submission failed. Inbound service inactive. Check communication setup. ?

  The SAP error message SRF_RUNTIME047: Submission failed. Inbound service inactive. Check communication setup. typically indicates that there is an issue with the communication setup for the inbound service in the SAP system. This error can occur in various contexts, such as when using SAP Process Orchestration (PO), SAP Cloud Platform Integration (CPI), or other integration scenarios.
  Causes:
  
  Inbound Service Inactivity: The inbound service that is supposed to handle the incoming message is not active or has not been properly configured.
  Communication Setup Issues: There may be issues with the communication setup, such as incorrect endpoint URLs, missing credentials, or misconfigured communication channels.
  Authorization Issues: The user or service account used for the communication may not have the necessary authorizations to access the inbound service.
  Network Issues: There could be network-related issues preventing the communication from being established.
  Service Configuration Errors: The service might not be correctly configured in the SAP system, leading to failures in processing the inbound messages.
  
  Solutions:
  
  
  Check Inbound Service Status:
  
  Go to the relevant transaction or configuration area in SAP (e.g., SOAMANAGER for web services) and verify that the inbound service is active.
  If it is inactive, activate the service.
  
  
  
  Review Communication Setup:
  
  Check the communication setup in the relevant configuration area (e.g., Integration Directory in SAP PO or CPI).
  Ensure that the endpoint URL, credentials, and other settings are correctly configured.
  
  
  
  Verify Authorizations:
  
  Ensure that the user or service account has the necessary authorizations to access the inbound service.
  Check roles and authorizations in the SAP system.
  
  
  
  Test Connectivity:
  
  Use tools like SOAP UI or Postman to test the connectivity to the inbound service endpoint.
  Check for any network issues that might be affecting the communication.
  
  
  
  Check Logs:
  
  Review the logs in the SAP system for any additional error messages or warnings that might provide more context about the failure.
  Look for logs in the Integration Engine, Runtime Workbench, or other relevant areas.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for the specific version of the software you are using to ensure that all configuration steps have been followed correctly.
  
  
  
  Restart Services:
  
  In some cases, restarting the relevant services or the entire SAP system may resolve transient issues.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Community Forums: Look for discussions in SAP Community or other forums where similar issues have been addressed.
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the SRF_RUNTIME047 error in your SAP environment.