How To Fix SRF_RUNTIME037 - HCI submission failed. Technical error information: &1&2&3&4

SAP Error Message - Details

• Message type: E = Error

• Message class: SRF_RUNTIME - Statutory Reporting Framework Runtime Messages

• Message number: 037

• Message text: HCI submission failed. Technical error information: &1&2&3&4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRF_RUNTIME037 - HCI submission failed. Technical error information: &1&2&3&4 ?

  The SAP error message SRF_RUNTIME037 indicates that there was a failure in the HCI (HANA Cloud Integration) submission process, and it provides technical error information that can help diagnose the issue. The placeholders &1, &2, &3, and &4 typically represent specific error codes or messages that provide more context about the failure.
  Possible Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the HCI service.
  Configuration Errors: Incorrect configuration settings in the HCI or the SAP system can lead to submission failures.
  Authorization Issues: The user or service account may not have the necessary permissions to perform the operation.
  Data Issues: The data being submitted may not meet the required format or validation rules.
  Service Availability: The HCI service may be down or experiencing issues.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues preventing communication with the HCI service.
  Review Configuration: Verify that all configuration settings in both the SAP system and HCI are correct. This includes checking endpoints, credentials, and any relevant parameters.
  Check User Permissions: Ensure that the user or service account has the necessary permissions to execute the HCI submission.
  Validate Data: Review the data being submitted for any inconsistencies or validation errors. Ensure it adheres to the expected format.
  Monitor HCI Service Status: Check the status of the HCI service to ensure it is operational. You can do this through the SAP Cloud Platform or relevant monitoring tools.
  Review Logs: Look at the detailed logs for more information on the error. The technical error information provided in the message can give clues about the specific issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for HCI and error handling to understand the context of the error better.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance, providing them with the complete error message and any relevant logs.