How To Fix SRF_GENERATION013 - Error while creating correspondence '&' items. See log for details.

SAP Error Message - Details

• Message type: E = Error

• Message class: SRF_GENERATION - Messages from report generation

• Message number: 013

• Message text: Error while creating correspondence '&' items. See log for details.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRF_GENERATION013 - Error while creating correspondence '&' items. See log for details. ?

  The SAP error message SRF_GENERATION013 indicates that there was an error while trying to create correspondence items in the system. This error typically occurs in the context of SAP's correspondence management functionality, which is often used in modules like SAP Customer Relationship Management (CRM) or SAP Financials.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Configuration Issues: Incorrect configuration settings in the correspondence management module.
  Missing Data: Required data or parameters for generating the correspondence items may be missing or incorrectly set.
  Authorization Issues: The user may not have the necessary authorizations to create correspondence items.
  Technical Errors: There may be underlying technical issues, such as problems with the database or application server.
  Log Errors: The log file referenced in the error message may contain specific details about what went wrong, such as missing fields or incorrect data formats.
  
  Solution:
  To resolve the SRF_GENERATION013 error, you can follow these steps:
  
  
  Check the Log: Review the log file mentioned in the error message for detailed information about the error. This log will provide insights into what specifically went wrong during the correspondence creation process.
  
  
  Verify Configuration: Ensure that the correspondence management settings are correctly configured. Check the relevant customizing settings in the SAP system.
  
  
  Data Validation: Make sure that all required data for creating correspondence items is present and correctly formatted. This includes checking for any mandatory fields that may be empty.
  
  
  User Authorizations: Confirm that the user attempting to create the correspondence has the necessary authorizations. You may need to consult with your SAP security team to verify this.
  
  
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team. They can help investigate any underlying technical issues that may be causing the error.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that can resolve the issue.
  
  
  Testing: After making any changes, perform tests to ensure that the correspondence items can be created successfully without errors.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for guidance on configuring and troubleshooting correspondence management.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Training: Consider training sessions or workshops on SAP correspondence management to better understand its functionalities and best practices.
  
  By following these steps, you should be able to identify and resolve the cause of the SRF_GENERATION013 error in your SAP system.