How To Fix SRF_AUTHORING135 - Document format &1 not supported by system. Contact key user.

SAP Error Message - Details

• Message type: E = Error

• Message class: SRF_AUTHORING - Message class for SRF Authoring

• Message number: 135

• Message text: Document format &1 not supported by system. Contact key user.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRF_AUTHORING135 - Document format &1 not supported by system. Contact key user. ?

  The SAP error message SRF_AUTHORING135 indicates that the document format you are trying to use is not supported by the system. This error typically occurs in the context of SAP Fiori or SAP Screen Personas when attempting to upload or work with documents in a format that the system does not recognize or support.
  Cause:
  
  Unsupported Document Format: The document format you are trying to upload or use is not recognized by the SAP system. This could be due to using a file type that is not configured or allowed in the system.
  Configuration Issues: The system may not be configured to handle certain document types, or the necessary components for handling those formats may not be installed or activated.
  User Permissions: The user may not have the necessary permissions to upload or work with certain document formats.
  
  Solution:
  
  Check Document Format: Verify the document format you are trying to use. Common supported formats include PDF, DOCX, XLSX, etc. Ensure that the file type is one that the SAP system can handle.
  Consult Documentation: Refer to the SAP documentation or help resources to confirm which document formats are supported in your specific version of SAP.
  Configuration Review: If you have access, check the system configuration settings related to document handling. This may involve looking at the settings in the SAP Fiori launchpad or the specific application you are using.
  Contact Key User or Administrator: If you are unsure about the configuration or if you believe the format should be supported, contact your key user or system administrator. They can provide insights into the system's configuration and permissions.
  Update System: If the document format is indeed supported but still results in an error, consider checking for system updates or patches that may address this issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or fixes related to document handling and supported formats.
  User Roles and Permissions: Ensure that your user role has the necessary permissions to upload and manage documents.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.