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How To Fix SR400 - Program &1 cannot reset the status RUNNING


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SR - RFC utilities

  • Message number: 400

  • Message text: Program &1 cannot reset the status RUNNING

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SR400 - Program &1 cannot reset the status RUNNING ?

    The SAP error message SR400, which states "Program &1 cannot reset the status RUNNING," typically occurs in the context of background job processing in SAP. This error indicates that the system is unable to change the status of a job that is currently running. Here are some potential causes, solutions, and related information for this error:

    Causes:

    1. Job Still Running: The job is still in execution, and the system cannot change its status until it completes.
    2. Database Lock: There may be a lock on the job status in the database, preventing the system from updating it.
    3. System Issues: There could be underlying system issues, such as performance problems or database inconsistencies.
    4. User Permissions: The user attempting to reset the job status may not have the necessary permissions to perform this action.

    Solutions:

    1. Check Job Status: Use transaction code SM37 to check the status of the job. If it is still running, you may need to wait for it to complete.
    2. Terminate Job: If the job is stuck and not progressing, you can terminate it using the same transaction (SM37). Select the job and choose the option to cancel or terminate it.
    3. Check for Locks: Investigate if there are any database locks that might be preventing the status change. You can use transaction SM12 to check for locks.
    4. Review Job Logs: Check the job logs for any errors or warnings that might indicate why the job is not completing. This can provide insights into what went wrong.
    5. User Permissions: Ensure that the user has the necessary authorizations to manage background jobs. You may need to consult with your SAP security team.
    6. System Health Check: If the issue persists, perform a system health check to identify any performance issues or inconsistencies in the database.

    Related Information:

    • Transaction Codes:
      • SM37: Monitor Background Jobs
      • SM12: Display and Delete Locks
      • SM21: System Log
      • ST22: Dump Analysis
    • SAP Notes: Check SAP Notes for any known issues related to this error message. You can search the SAP Support Portal for relevant notes.
    • Documentation: Review SAP documentation regarding background job processing and error handling for more detailed guidance.

    If the problem continues after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.

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