How To Fix SR300 - Exception CX_BGRFC_RETRY_REQUEST caught by application

SAP Error Message - Details

• Message type: E = Error

• Message class: SR - RFC utilities

• Message number: 300

• Message text: Exception CX_BGRFC_RETRY_REQUEST caught by application

What causes this issue?

The method CL_BGRFC_SERVER=>RETRY_UNIT( ) was called on the server side
of a background RFC (bgRFC). This method uses the exception
CX_BGRFC_RETRY_REQUEST to send its parameters to the bgRFC scheduler.
This is why it must not be intercepted. Otherwise, calling the method
CL_BGRFC_SERVER=>RETRY_UNIT( ) has no effect.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You must change the program on the application side to prevent the
exception from being intercepted.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SR300 - Exception CX_BGRFC_RETRY_REQUEST caught by application ?

  The SAP error message "SR300 Exception CX_BGRFC_RETRY_REQUEST caught by application" typically occurs in the context of background RFC (Remote Function Call) processing. This error indicates that there was an issue with a background RFC call that needs to be retried. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Network Issues: Temporary network problems can cause the RFC call to fail, leading to this exception.
  System Load: High system load or resource contention can result in timeouts or failures in processing background jobs.
  Configuration Issues: Incorrect configuration of the RFC destination or the background job settings can lead to this error.
  Authorization Issues: The user executing the background job may not have the necessary authorizations to perform the requested action.
  Data Issues: Invalid or inconsistent data being processed can also trigger this error.
  
  Solutions:
  
  Retry the Job: Since the error indicates a retry request, you can manually retry the background job that failed. This can sometimes resolve transient issues.
  Check Network Connectivity: Ensure that there are no network issues between the systems involved in the RFC call.
  Monitor System Performance: Check system performance metrics to identify any bottlenecks or resource issues. If the system is under heavy load, consider scheduling jobs during off-peak hours.
  Review Configuration: Verify the configuration of the RFC destination and ensure that it is set up correctly. Check for any recent changes that might have affected the configuration.
  Check Authorizations: Ensure that the user executing the job has the necessary authorizations to perform the actions required by the job.
  Analyze Logs: Review the application logs (transaction SLG1) and system logs (transaction SM21) for more detailed error messages that can provide additional context.
  Data Validation: Validate the data being processed to ensure it is correct and consistent. Look for any anomalies that could cause the job to fail.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like SM37 (to monitor background jobs), SLG1 (to view application logs), and SM21 (to check system logs) for troubleshooting.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Background Job Management: Familiarize yourself with background job management in SAP, including how to schedule, monitor, and troubleshoot jobs.
  
  If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance, providing them with detailed logs and error messages for analysis.