How To Fix SR245 - No online manual available

SAP Error Message - Details

• Message type: E = Error

• Message class: SR - RFC utilities

• Message number: 245

• Message text: No online manual available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SR245 - No online manual available ?

  The SAP error message SR245 "No online manual available" typically indicates that the system is unable to access the online documentation or help files for a specific transaction or function. This can occur for several reasons, and here are some potential causes, solutions, and related information:
  Causes:
  
  Missing Documentation: The online help files may not be installed or configured correctly in the SAP system.
  Network Issues: There may be network connectivity issues preventing access to the online help resources.
  Authorization Issues: The user may not have the necessary authorizations to access the online documentation.
  System Configuration: The system may not be configured to point to the correct help server or documentation source.
  
  Solutions:
  
  
  Check Documentation Installation:
  
  Ensure that the online help documentation is installed on your SAP system. This can be checked in the SAP GUI under the transaction code SNOTE or by consulting your system administrator.
  
  
  
  Network Connectivity:
  
  Verify that there are no network issues preventing access to the help server. You can try accessing other online resources to confirm connectivity.
  
  
  
  User Authorizations:
  
  Check if the user has the necessary authorizations to access the online help. This may require consulting with your SAP security team.
  
  
  
  System Configuration:
  
  Ensure that the system is configured correctly to access the online help. This may involve checking the settings in transaction SICF (Internet Communication Framework) or RZ10 (Profile Parameters).
  
  
  
  Use Local Help:
  
  If online help is not available, consider using local help files or documentation that may be available on your system or through SAP's support portal.
  
  
  
  Contact SAP Support:
  
  If the issue persists, consider reaching out to SAP support for assistance. They may provide specific guidance based on your system configuration and version.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this issue. You can search for notes related to online help or documentation issues in the SAP Support Portal.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review the official SAP documentation for your specific version, as it may contain information on troubleshooting help-related issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the SR245 error message in your SAP system.