How To Fix SR211 - Could not create internal trust relationship

SAP Error Message - Details

• Message type: E = Error

• Message class: SR - RFC utilities

• Message number: 211

• Message text: Could not create internal trust relationship

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SR211 - Could not create internal trust relationship ?

  The SAP error message SR211, which states "Could not create internal trust relationship," typically occurs in the context of SAP systems that are configured to use Single Sign-On (SSO) or when there are issues with the trust relationship between different systems or clients. This error can arise due to various reasons, including configuration issues, network problems, or incorrect settings in the SAP system.
  Causes:
  
  Configuration Issues: The trust relationship between the SAP systems may not be properly configured. This can happen if the necessary parameters for SSO or trust settings are not correctly set.
  Network Problems: Connectivity issues between the systems can prevent the establishment of a trust relationship.
  Expired or Invalid Certificates: If the certificates used for establishing trust are expired or invalid, the trust relationship cannot be created.
  User Authorization: The user attempting to establish the trust relationship may not have the necessary authorizations.
  System Time Mismatch: If the system clocks of the involved systems are not synchronized, it can lead to trust relationship issues.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for SSO and trust relationships in both SAP systems. Ensure that all necessary parameters are correctly set.
  Verify Network Connectivity: Ensure that there are no network issues preventing communication between the systems. You can use tools like ping or traceroute to check connectivity.
  Update Certificates: If certificates are expired or invalid, update them with valid ones. Ensure that the certificates are correctly imported into the respective systems.
  User Authorizations: Verify that the user has the necessary authorizations to create or manage trust relationships. This may involve checking roles and permissions in the SAP system.
  Synchronize System Time: Ensure that the system clocks of all involved systems are synchronized. You can use NTP (Network Time Protocol) to keep the clocks in sync.
  Check Logs: Review the SAP system logs (transaction codes like SM21 or ST22) for any additional error messages or information that can help diagnose the issue.
  
  Related Information:
  
  SAP Notes: Check for relevant SAP Notes that may address this specific error. SAP Notes often provide detailed troubleshooting steps and solutions.
  Documentation: Refer to the official SAP documentation for configuring SSO and trust relationships, as it provides guidelines and best practices.
  Community Forums: Engage with SAP community forums or support channels where other users may have encountered similar issues and can provide insights or solutions.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.