How To Fix SR204 - Error in delegation of manual logon

SAP Error Message - Details

• Message type: E = Error

• Message class: SR - RFC utilities

• Message number: 204

• Message text: Error in delegation of manual logon

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SR204 - Error in delegation of manual logon ?

  The SAP error message SR204, which indicates "Error in delegation of manual logon," typically occurs in scenarios involving Single Sign-On (SSO) or when there are issues with the authentication process in SAP systems. This error can arise due to various reasons, including configuration issues, network problems, or incorrect user credentials.
  Causes of SR204 Error
  
  
  SSO Configuration Issues: If Single Sign-On is not configured correctly, it can lead to delegation errors. This includes issues with the trust relationship between systems or incorrect settings in the SAP NetWeaver or Identity Provider (IdP).
  
  
  User Credentials: If the user credentials are incorrect or if the user does not have the necessary permissions, the system may fail to authenticate the user properly.
  
  
  Network Issues: Problems with network connectivity between the SAP system and the authentication provider can also lead to this error.
  
  
  Expired or Invalid Tokens: If the authentication tokens used for SSO are expired or invalid, the delegation process may fail.
  
  
  Configuration of the SAP System: Incorrect settings in the SAP system related to logon procedures or security settings can also cause this error.
  
  
  Solutions to SR204 Error
  
  
  Check SSO Configuration: Review the SSO configuration settings in both the SAP system and the Identity Provider. Ensure that the trust relationship is correctly established and that all necessary certificates are in place.
  
  
  Verify User Credentials: Ensure that the user is entering the correct username and password. Check if the user account is active and has the necessary permissions to access the system.
  
  
  Network Connectivity: Test the network connection between the SAP system and the authentication provider. Ensure that there are no firewalls or network policies blocking the communication.
  
  
  Token Management: If using SSO, check the validity of the authentication tokens. If they are expired, refresh or reissue them as necessary.
  
  
  Review SAP System Settings: Check the logon procedures and security settings in the SAP system. Ensure that they are configured correctly to allow for manual logon delegation.
  
  
  Consult SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error. SAP frequently updates its documentation with solutions for known issues.
  
  
  Logs and Traces: Analyze the system logs and traces for more detailed error messages that can provide insights into the root cause of the issue.
  
  
  Related Information
  
  SAP Documentation: Refer to the official SAP documentation for guidance on configuring SSO and troubleshooting authentication issues.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if you have a support contract.
  
  By following these steps, you should be able to diagnose and resolve the SR204 error in your SAP environment.