How To Fix SR119 - Delete the flag for the "Send SAP Logon Ticket" checkbox

SAP Error Message - Details

• Message type: E = Error

• Message class: SR - RFC utilities

• Message number: 119

• Message text: Delete the flag for the "Send SAP Logon Ticket" checkbox

What causes this issue?

You need to delete the flag for the "Send SAP Logon Ticket" checkbox.

System Response

If the profile parameter <ZH>login/create_sso2_ticket</> has the value
0, then the flag must not be set for the "Send SAP Logon Ticket"
checkbox.

How to fix this error?

Set the following profile parameters as specified:
login/create_sso2_ticket = 2
login/accept_sso2_ticket = 1

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SR119 - Delete the flag for the "Send SAP Logon Ticket" checkbox ?

  The SAP error message SR119, which states "Delete the flag for the 'Send SAP Logon Ticket' checkbox," typically occurs in the context of SAP systems that are configured for Single Sign-On (SSO) or when there are issues related to the authentication process.
  Cause:
  The error is usually triggered when there is a misconfiguration in the settings related to the SAP Logon Ticket. This can happen due to:
  
  Incorrect Configuration: The system may be incorrectly configured to send logon tickets when it should not be.
  SSO Settings: The SSO settings in the SAP system or the client application may not be aligned, leading to conflicts.
  User Permissions: The user may not have the necessary permissions to use the logon ticket feature.
  Network Issues: There may be network-related issues preventing the proper transmission of the logon ticket.
  
  Solution:
  To resolve the SR119 error, you can follow these steps:
  
  Access the SAP GUI: Log in to the SAP system using the SAP GUI.
  Navigate to the User Profile: Go to the user profile settings where the logon ticket option is configured.
  Modify the Settings:
  
  Locate the checkbox for "Send SAP Logon Ticket."
  Uncheck this option if it is currently checked.
  
  
  Save Changes: After making the changes, save the settings.
  Test the Connection: Try to log in again to see if the error persists.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to SSO and logon tickets for any specific patches or updates that may address this issue.
  Documentation: Review the official SAP documentation on configuring SSO and logon tickets to ensure that all settings are correctly applied.
  User Roles: Ensure that the user roles and authorizations are correctly set up to allow for the use of logon tickets.
  Network Configuration: If the issue persists, check the network configuration and ensure that there are no firewalls or proxies blocking the communication necessary for SSO.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.