How To Fix SR064 - Perform the Unicode test (see long text)

SAP Error Message - Details

• Message type: E = Error

• Message class: SR - RFC utilities

• Message number: 064

• Message text: Perform the Unicode test (see long text)

What causes this issue?

You have changed the setting for character widths in the target system
under <ZK>Special Options</>. A dialog box that prompts you to perform a
Unicode test appears in the following three cases:
If you have changed the program ID for the connection type 'T' for the
registered server programs.
If you have changed the target host for the connection type '3'.
If, under <ZK>Special Options</>, you have changed the setting from
non-Unicode to Unicode (or from Unicode to non-Unicode). Also, the
target system must have the type 'T' or '3'.
These changes make it necessary to perform a Unicode test.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

When you perform the Unicode test, the external RFC server program may
terminate if it is a non-Unicode RFC server program, and the <ZK>Unicode
</> setting is used in transaction SM59. If the program terminates,
register it again with the setting <ZK>Non-Unicode</>.
If you perform the Unicode test with the setting <ZK>Non-Unicode</>, an
exception is raised on the page of the external RFC server program (JCo,
.Net, and JRFC). In transaction SM59, change this setting from
<ZK>Non-Unicode</> to <ZK>Unicode</> and perform the Unicode test again.
Once you have performed the Unicode test and the target system is
Unicode-compliant, you can activate the Unicode setting.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SR064 - Perform the Unicode test (see long text) ?

  The SAP error message SR064, which prompts you to "Perform the Unicode test," typically indicates that there is an issue related to Unicode compatibility in your SAP system. This error can arise during various operations, such as data import/export, system upgrades, or when running certain transactions that involve character encoding.
  Cause:
  
  Non-Unicode Data: The system may be trying to process data that is not compatible with Unicode, which can lead to issues when the system expects Unicode-encoded data.
  Database Issues: The database may not be properly configured to handle Unicode data, or there may be inconsistencies in the character set.
  Custom Code: Custom programs or enhancements may not be properly handling Unicode data, leading to errors when they encounter non-Unicode characters.
  System Configuration: The SAP system may not be correctly configured to support Unicode, especially if it was originally set up as a non-Unicode system.
  
  Solution:
  
  
  Perform Unicode Test: 
  
  Use the transaction code SCC4 to check the client settings and ensure that the Unicode option is enabled.
  Run the Unicode test using transaction SCC1 to check for any inconsistencies or issues with the data.
  You can also use transaction SCC3 to analyze the Unicode conversion status.
  
  
  
  Check Data: 
  
  Review the data being processed to ensure it is in the correct Unicode format. This may involve checking data files, database entries, or any external systems that interact with SAP.
  
  
  
  Review Custom Code: 
  
  If you have custom ABAP programs, ensure they are written to handle Unicode data correctly. This may involve using appropriate data types and functions that support Unicode.
  
  
  
  Database Configuration: 
  
  Ensure that the database is configured to support Unicode. This may involve checking the character set settings and making necessary adjustments.
  
  
  
  SAP Notes: 
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide guidance on Unicode issues.
  
  
  
  Consult Documentation: 
  
  Refer to the SAP documentation regarding Unicode support and conversion for detailed instructions and best practices.
  
  
  
  Related Information:
  
  Unicode Support in SAP: SAP systems can be either Unicode or non-Unicode. Unicode systems can handle multiple languages and character sets, while non-Unicode systems are limited to specific character sets.
  SAP Upgrade: If you are upgrading from a non-Unicode to a Unicode system, ensure that all data and custom code are properly converted to avoid issues.
  Testing Tools: SAP provides various tools and transactions for testing and validating Unicode compatibility, such as SCC4, SCC1, and SCC3.
  
  If the issue persists after following these steps, it may be beneficial to consult with SAP support or a technical consultant who specializes in SAP Unicode issues.