How To Fix SR021 - Only user DDIC can delete the log file

SAP Error Message - Details

• Message type: E = Error

• Message class: SR - RFC utilities

• Message number: 021

• Message text: Only user DDIC can delete the log file

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SR021 - Only user DDIC can delete the log file ?

  The SAP error message SR021, which states "Only user DDIC can delete the log file," typically occurs when there is an attempt to delete a log file in the SAP system, and the user executing the action does not have the necessary authorization. The DDIC user is a special user in SAP that has the required permissions to perform certain administrative tasks, including the deletion of log files.
  Cause:
  
  Insufficient Authorization: The user attempting to delete the log file does not have the required permissions. In SAP, certain actions are restricted to specific users for security and integrity reasons.
  Log File Ownership: Log files may be owned by the DDIC user or require DDIC-level permissions to manage.
  
  Solution:
  
  Use the DDIC User: If you have access to the DDIC user, you can log in as DDIC and perform the deletion of the log file.
  Request Authorization: If you do not have access to the DDIC user, you can request the necessary permissions from your SAP security administrator. They can either grant you the required authorizations or perform the deletion on your behalf.
  Transaction Codes: If you are trying to delete logs through a specific transaction (like SLG1 for application logs), ensure you are using the correct transaction and that you have the necessary authorizations for that transaction.
  Check Log File Settings: Review the settings for log file retention and deletion policies in your SAP system. Sometimes, log files are retained for compliance or auditing purposes, and the system may have restrictions on their deletion.
  
  Related Information:
  
  User Roles and Authorizations: Understanding SAP roles and authorizations is crucial. The DDIC user typically has a wide range of authorizations, and it is advisable to limit the use of this user for security reasons.
  SAP Notes: Check SAP Notes for any specific guidance or updates related to this error message. SAP frequently updates its documentation and may provide additional context or solutions.
  System Administration: Regular maintenance of log files is part of system administration. Ensure that your system administrators have a process in place for managing log files, including periodic reviews and deletions as necessary.
  
  If you continue to face issues or if the problem persists, consider reaching out to SAP support for further assistance.