How To Fix SQLM034 - Server &1 cannot be reached

SAP Error Message - Details

• Message type: E = Error

• Message class: SQLM - SQL Monitor messages to the world

• Message number: 034

• Message text: Server &1 cannot be reached

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SQLM034 - Server &1 cannot be reached ?

  The SAP error message SQLM034, which states "Server &1 cannot be reached," typically indicates that the SAP system is unable to connect to the specified database server. This can occur for various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  
  Network Issues: There may be network connectivity problems between the SAP application server and the database server. This could be due to firewall settings, network outages, or misconfigured network settings.
  
  
  Database Server Down: The database server might be down or not running. This could be due to maintenance, crashes, or other operational issues.
  
  
  Incorrect Configuration: The connection parameters (like hostname, port, or service name) in the SAP system configuration might be incorrect. This can happen if there were recent changes to the database server or network configuration.
  
  
  Database Listener Issues: The database listener (e.g., Oracle Listener, SQL Server, etc.) may not be running or may not be configured correctly to accept connections.
  
  
  Resource Limitations: The database server may be experiencing resource limitations (e.g., CPU, memory, or disk space), preventing it from accepting new connections.
  
  
  Security Settings: Security settings, such as user permissions or authentication issues, may prevent the SAP system from connecting to the database.
  
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Use tools like ping or telnet to check if the SAP application server can reach the database server on the specified port.
  Ensure that there are no firewall rules blocking the connection.
  
  
  
  Verify Database Server Status:
  
  Check if the database server is up and running. You may need to restart the database service if it is down.
  
  
  
  Review Configuration Settings:
  
  Verify the connection parameters in the SAP system (e.g., in the DBACOCKPIT or DB Connection settings).
  Ensure that the hostname, port, and service name are correct.
  
  
  
  Check Database Listener:
  
  Ensure that the database listener is running and configured to accept connections from the SAP application server.
  For Oracle, you can check the listener status using the command lsnrctl status.
  
  
  
  Monitor Resource Usage:
  
  Check the resource usage on the database server to ensure it is not overloaded. If it is, consider optimizing queries or increasing resources.
  
  
  
  Review Security Settings:
  
  Ensure that the user credentials used by the SAP system to connect to the database are correct and have the necessary permissions.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the SQLM034 error. SAP Notes often provide specific guidance for troubleshooting.
  Logs: Review the SAP application server logs and database logs for any additional error messages or warnings that could provide more context about the issue.
  Documentation: Refer to the official SAP documentation for your specific database type (e.g., Oracle, SQL Server) for connection troubleshooting steps.
  
  By systematically checking these areas, you should be able to identify and resolve the cause of the SQLM034 error. If the issue persists, consider reaching out to your SAP Basis team or database administrator for further assistance.