How To Fix SPTV002 - Customer names (IDs) must start with Y, Z, or a special character

SAP Error Message - Details

• Message type: E = Error

• Message class: SPTV - UI Framework Messages

• Message number: 002

• Message text: Customer names (IDs) must start with Y, Z, or a special character

What causes this issue?

You are creating a customer-specific layout or object. To avoid
conflict with any future SAP objects, the name of your layout or object
must begin with the letters "Y" or "Z." The standard SAP System does
not contain any layouts or objects beginning with these letters.
However, you can re-define an SAP object explicitly in this Customizing
step. If this is the case, you must create a customer object with the
name of a SAP object.

System Response

The system validates whether a you can re-define a SAP object in each
particular case.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SPTV002 - Customer names (IDs) must start with Y, Z, or a special character ?

  The SAP error message SPTV002 indicates that the customer names (or IDs) must start with specific characters: Y, Z, or a special character. This error typically arises in scenarios where the system enforces naming conventions for customer IDs or names, often due to configuration settings or business rules.
  Cause:
  
  Naming Convention: The system is configured to require that customer IDs or names start with Y, Z, or a special character. This is often a part of the organization's data governance or naming standards.
  Data Entry Error: The user may have entered a customer name or ID that does not comply with these rules, such as starting with an alphabetic character other than Y or Z, or starting with a number.
  
  Solution:
  
  Check Naming Standards: Review the organization's naming conventions for customer IDs. Ensure that any new customer IDs or names you are trying to create or modify comply with these standards.
  Modify Customer ID/Name: If you are entering a new customer ID or name, change it to start with Y, Z, or a special character as required by the system.
  Consult Configuration: If you believe the naming convention should be different, consult with your SAP administrator or the team responsible for system configuration. They may need to adjust the settings if the current rules are too restrictive or not aligned with business needs.
  Error Handling: If this error occurs during data migration or integration processes, ensure that the data being imported adheres to the naming conventions before attempting to load it into the system.
  
  Related Information:
  
  SAP Documentation: Refer to SAP's official documentation or help resources for more details on naming conventions and error messages.
  User Training: Ensure that users are trained on the naming conventions and the importance of adhering to them to avoid such errors in the future.
  Support: If the issue persists or if you need further assistance, consider reaching out to SAP support or your internal IT support team for help.
  
  By following these steps, you should be able to resolve the SPTV002 error and ensure compliance with the naming conventions in your SAP system.