How To Fix SPPF_VIEW_CRM051 - Action summarization: Only one action permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: SPPF_VIEW_CRM - PPF: Messages from Interface Components

• Message number: 051

• Message text: Action summarization: Only one action permitted

What causes this issue?

Only one single action is allowed for the technology used for the
action summarization.

System Response

All further unprocessed actions found are deleted.

How to fix this error?

You make the setting for the action summarization in Customizing
(transaction <DS:TRAN.SPPFC>SPPFC</>, for each action definition of an
action profile).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SPPF_VIEW_CRM051 - Action summarization: Only one action permitted ?

  The SAP error message SPPF_VIEW_CRM051 with the description "Action summarization: Only one action permitted" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an attempt to perform multiple actions that are not allowed simultaneously in a specific context.
  Cause:
  This error usually arises due to the following reasons:
  
  Multiple Actions Selected: The user may have selected multiple actions in a scenario where only one action is permitted. This can happen in transaction screens or when processing business documents.
  Configuration Issues: There may be a configuration issue in the action profiles or in the way actions are defined in the system.
  Business Logic Restrictions: The underlying business logic may restrict the execution of multiple actions at once for a particular transaction or object.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Selected Actions: Review the actions you have selected. Ensure that you are only selecting one action at a time. If you need to perform multiple actions, do them sequentially rather than simultaneously.
  
  
  Review Action Profiles: If you have access to configuration, check the action profiles in the SAP CRM system. Ensure that the actions are correctly defined and that there are no restrictions that would prevent multiple actions from being executed.
  
  
  Consult Documentation: Refer to the SAP documentation or help resources related to the specific transaction or action you are trying to perform. This may provide insights into the limitations and expected behavior.
  
  
  User Training: If this error is common among users, consider providing training or guidance on the correct usage of the system to avoid selecting multiple actions inadvertently.
  
  
  Contact Support: If the issue persists and you believe it is not due to user error or configuration, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific notes related to the error message SPPF_VIEW_CRM051. SAP Notes often contain fixes, workarounds, or additional information about known issues.
  Transaction Codes: Familiarize yourself with the transaction codes related to the actions you are trying to perform, as this can help in understanding the context of the error.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to perform the actions in question, as sometimes restrictions can lead to unexpected errors.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.