How To Fix SPPF_MEDIA_CRM004 - Application cannot pass BOR object to workflow

SAP Error Message - Details

• Message type: E = Error

• Message class: SPPF_MEDIA_CRM - PPF: Message Class for New Media (CRM)

• Message number: 004

• Message text: Application cannot pass BOR object to workflow

What causes this issue?

The application object has not implemented the interface
IF_BOR_OBJECT_PPF (which should deliver the corresponding BOR object.)

System Response

No BOR object can be transferred to the workflow to be started.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SPPF_MEDIA_CRM004 - Application cannot pass BOR object to workflow ?

  The SAP error message SPPF_MEDIA_CRM004 indicates that there is an issue with passing a Business Object Repository (BOR) object to a workflow in the SAP CRM system. This error typically arises when the workflow is unable to access or process the specified BOR object due to various reasons.
  Causes:
  
  Incorrect Configuration: The workflow might not be correctly configured to handle the specific BOR object.
  Missing Object Type: The BOR object type that the workflow is trying to access may not be defined or may be missing in the system.
  Authorization Issues: The user or the workflow may not have the necessary authorizations to access the BOR object.
  Data Inconsistencies: There may be inconsistencies or issues with the data associated with the BOR object.
  Workflow Definition Issues: The workflow definition may have errors or may not be activated properly.
  
  Solutions:
  
  Check Workflow Configuration: Review the workflow configuration to ensure that it is set up correctly to handle the BOR object. Verify that the correct object type is being used.
  Verify Object Type: Ensure that the BOR object type is defined in the system. You can check this in transaction SWO1 (Business Object Builder).
  Check Authorizations: Ensure that the user executing the workflow has the necessary authorizations to access the BOR object. You may need to review the authorization roles assigned to the user.
  Data Validation: Validate the data associated with the BOR object to ensure there are no inconsistencies or missing information.
  Review Workflow Definition: Check the workflow definition for any errors. Make sure that all steps are correctly defined and that the workflow is activated.
  Debugging: If the issue persists, consider debugging the workflow to identify the exact point of failure. You can use transaction SWI1 to monitor workflow instances and analyze the logs for more details.
  
  Related Information:
  
  Transaction Codes:
  
  SWO1: Business Object Builder
  SWI1: Work Item Selection
  SWU3: Automatic Workflow Customizing
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to workflows and BOR objects for more detailed information on configuration and troubleshooting.
  
  If the problem continues after trying the above solutions, it may be beneficial to consult with your SAP Basis or technical team for further assistance, as they may have access to additional tools and logs that can help diagnose the issue.