How To Fix SPPF_MEDIA049 - No default communication type determined, delivery made by mail

SAP Error Message - Details

• Message type: E = Error

• Message class: SPPF_MEDIA - PPF: Message Class for Messages from Media

• Message number: 049

• Message text: No default communication type determined, delivery made by mail

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SPPF_MEDIA049 - No default communication type determined, delivery made by mail ?

  The SAP error message SPPF_MEDIA049 indicates that the system could not determine a default communication type for a specific delivery, which is why it defaults to mail. This typically occurs in the context of SAP's Sales and Distribution (SD) module or when dealing with output management.
  Cause:
  
  Missing Configuration: The most common cause is that the output type configuration does not have a default communication type set up for the relevant document type (e.g., sales order, delivery).
  Output Condition Records: There may be no condition records defined for the output type that specify how the output should be communicated (e.g., print, email, fax).
  Master Data Issues: The customer master data or vendor master data may not have the necessary communication details filled in.
  Output Determination Procedure: The output determination procedure may not be correctly assigned or configured for the document type in question.
  
  Solution:
  
  
  Check Output Type Configuration:
  
  Go to transaction NACE (Output Control).
  Select the application area (e.g., Sales, Shipping).
  Check the output type related to the document (e.g., for sales orders, it might be "BA00").
  Ensure that a default communication type (like print, email, etc.) is set up.
  
  
  
  Review Condition Records:
  
  In the same NACE transaction, check the condition records for the output type.
  Ensure that there are valid entries for the output type that specify the communication method.
  
  
  
  Verify Master Data:
  
  Check the customer or vendor master data to ensure that the communication details (like email address for electronic communication) are correctly maintained.
  Use transactions like XD03 (for customers) or XK03 (for vendors) to view the master data.
  
  
  
  Output Determination Procedure:
  
  Ensure that the output determination procedure is correctly assigned to the document type.
  Check if the procedure is active and correctly configured to include the necessary output types.
  
  
  
  Testing:
  
  After making the necessary changes, test the output generation again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  NACE: Output Control configuration.
  SPRO: Access to the configuration menu for output determination.
  
  
  Documentation: SAP Help Portal and SAP Notes related to output determination and communication types can provide additional insights.
  SAP Community: Engaging with the SAP Community can help find similar issues faced by other users and their solutions.
  
  By following these steps, you should be able to resolve the SPPF_MEDIA049 error and ensure that the correct communication type is determined for your deliveries.