How To Fix SPPF_MEDIA033 - Could not create recipient from number & and country &

SAP Error Message - Details

• Message type: E = Error

• Message class: SPPF_MEDIA - PPF: Message Class for Messages from Media

• Message number: 033

• Message text: Could not create recipient from number & and country &

What causes this issue?

No recipient could be determined.
Fax number: &v1&
Country: &v2&

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

Processing cannot be performed.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SPPF_MEDIA033 - Could not create recipient from number & and country & ?

  The SAP error message SPPF_MEDIA033 indicates that the system was unable to create a recipient based on the provided number and country code. This error typically occurs in the context of SAP's communication and messaging functionalities, such as when sending SMS or other forms of notifications.
  Causes:
  
  Invalid Number Format: The number provided may not be in the correct format expected by the system. This could include missing country codes, incorrect number lengths, or invalid characters.
  Missing Country Code: If the country code is not provided or is incorrect, the system cannot determine how to process the number.
  Recipient Not Found: The recipient may not exist in the system, or there may be issues with the recipient's data.
  Configuration Issues: There may be configuration issues in the communication settings or the messaging service being used.
  Data Inconsistencies: There could be inconsistencies in the master data related to the recipient, such as missing or incorrect entries.
  
  Solutions:
  
  Check Number Format: Ensure that the number is in the correct format, including the country code. For example, international numbers should start with a '+' followed by the country code and the local number.
  Verify Country Code: Make sure that the country code is valid and corresponds to the number being used.
  Recipient Data: Check if the recipient exists in the system and that all necessary data is correctly filled out in their master data record.
  Configuration Review: Review the configuration settings for the messaging service in SAP. Ensure that all necessary parameters are set correctly.
  Error Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context on the issue.
  Testing: If possible, test with different numbers and country codes to see if the issue persists across different inputs.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the SAP documentation related to the specific module or functionality you are using (e.g., SAP Communication Management, SAP Cloud Platform).
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue causing the SPPF_MEDIA033 error message.