How To Fix SPP01032 - Order &1 not created for customer &2; check the entries

SAP Error Message - Details

• Message type: E = Error

• Message class: SPP01 - spare parts messages

• Message number: 032

• Message text: Order &1 not created for customer &2; check the entries

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SPP01032 - Order &1 not created for customer &2; check the entries ?

  The SAP error message SPP01032 indicates that an order could not be created for a specific customer due to issues with the entries provided. This error typically arises in the context of SAP's Sales and Distribution (SD) module or when dealing with the SAP Service Parts Planning (SPP) application.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  
  Customer Master Data Issues: The customer master data may be incomplete or incorrect. This includes missing or incorrect information such as payment terms, shipping conditions, or sales area data.
  
  
  Material Master Data Issues: The material associated with the order may not be set up correctly. This could involve missing data in the material master record, such as sales views or availability checks.
  
  
  Sales Area Configuration: The sales area (which includes the sales organization, distribution channel, and division) may not be properly configured or may not exist for the customer.
  
  
  Credit Limit Issues: The customer may have exceeded their credit limit, preventing the creation of new orders.
  
  
  Blocked Status: The customer or material may be blocked for sales, which would prevent order creation.
  
  
  Incompatibility with Order Type: The order type being used may not be compatible with the customer or the material.
  
  
  Solution:
  To resolve the SPP01032 error, you can take the following steps:
  
  
  Check Customer Master Data:
  
  Go to transaction code XD03 (Display Customer) and verify that all necessary data is complete and correct.
  Ensure that the customer is not blocked for sales.
  
  
  
  Check Material Master Data:
  
  Use transaction code MM03 (Display Material) to check the material master data.
  Ensure that the sales views are maintained and that the material is not blocked.
  
  
  
  Verify Sales Area Configuration:
  
  Check if the sales area is correctly set up for the customer. You can do this in transaction code OVX5 (Define Sales Areas).
  
  
  
  Review Credit Management Settings:
  
  Check the customer's credit limit and ensure it is not exceeded. You can do this in transaction code FD32 (Change Customer Credit Management).
  
  
  
  Check Order Type Compatibility:
  
  Ensure that the order type you are trying to use is valid for the customer and material combination.
  
  
  
  Consult Logs and Messages:
  
  Review any additional error messages or logs that may provide more context on why the order could not be created.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03: Display Customer
  MM03: Display Material
  OVX5: Define Sales Areas
  FD32: Change Customer Credit Management
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  
  Documentation: Refer to SAP documentation for Sales and Distribution and Service Parts Planning for more detailed information on order processing and data requirements.
  
  
  By following these steps, you should be able to identify and resolve the underlying issue causing the SPP01032 error message.