How To Fix SPP01028 - Deliveries not found for customer &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SPP01 - spare parts messages

• Message number: 028

• Message text: Deliveries not found for customer &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SPP01028 - Deliveries not found for customer &1 ?

  The SAP error message SPP01028, which states "Deliveries not found for customer &1," typically occurs in the context of the SAP Supply Chain Management (SCM) or Advanced Planning and Optimization (APO) modules. This error indicates that the system could not find any deliveries associated with the specified customer in the planning or execution process.
  Cause:
  
  No Deliveries Created: There may be no deliveries created for the specified customer in the system.
  Incorrect Customer Data: The customer number provided may be incorrect or not exist in the system.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems (e.g., between SAP ERP and SAP SCM).
  Filters or Selection Criteria: The selection criteria used in the planning run may be too restrictive, leading to no deliveries being found.
  Delivery Status: Deliveries may exist but could be in a status that prevents them from being considered (e.g., canceled or not yet released).
  
  Solution:
  
  Verify Customer Data: Check if the customer number provided in the error message is correct and exists in the system.
  Check Deliveries: Use transaction codes like VL03N (Display Outbound Delivery) to verify if there are any deliveries created for the customer.
  Review Selection Criteria: If you are running a planning job or report, review the selection criteria to ensure they are not too restrictive.
  Check Delivery Status: Ensure that the deliveries are in a status that allows them to be processed. If they are in a blocked or canceled status, they may need to be reactivated or recreated.
  Data Synchronization: If you suspect data synchronization issues, check the integration settings between SAP ERP and SCM systems to ensure data is flowing correctly.
  Consult Documentation: Refer to SAP documentation or notes related to the specific module you are working with for any additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL01N (Create Outbound Delivery), VL02N (Change Outbound Delivery), and VL03N (Display Outbound Delivery).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Authorization: Ensure that the user has the necessary authorizations to view or process deliveries for the specified customer.
  Consult SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.