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How To Fix SPP01009 - Customer &1 is invalid (conversion error)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SPP01 - spare parts messages

  • Message number: 009

  • Message text: Customer &1 is invalid (conversion error)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SPP01009 - Customer &1 is invalid (conversion error) ?

    The SAP error message SPP01009, which states "Customer &1 is invalid (conversion error)," typically indicates that there is an issue with the customer data being processed in the system. This error can occur in various scenarios, such as during data conversion, data import, or when executing certain transactions involving customer records.

    Cause:

    1. Invalid Customer Number: The customer number referenced in the error message may not exist in the system or may have been deleted.
    2. Data Format Issues: There may be a mismatch in the expected data format for the customer number, such as incorrect length or invalid characters.
    3. Master Data Issues: The customer master data may be incomplete or corrupted, leading to conversion errors.
    4. Configuration Issues: There may be configuration settings in the system that are not aligned with the customer data being processed.

    Solution:

    1. Verify Customer Existence: Check if the customer number mentioned in the error message exists in the system. You can do this by using transaction codes like XD03 (Display Customer) or FD03 (Display Customer - Financial).
    2. Check Data Format: Ensure that the customer number is in the correct format and adheres to the expected length and character set.
    3. Review Master Data: Inspect the customer master data for completeness and correctness. Look for any missing fields or incorrect entries.
    4. Data Migration/Conversion: If this error occurs during a data migration or conversion process, review the mapping and transformation rules to ensure they are correctly defined.
    5. Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that may provide additional context about the issue.
    6. Configuration Review: If applicable, review the configuration settings related to customer data in the system to ensure they are set up correctly.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer) for managing customer data.
    • SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address known issues.
    • Documentation: Review SAP documentation related to customer master data management for best practices and troubleshooting tips.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.

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