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How To Fix SPN022 - Kerberos token check successful


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SPN - SPnego

  • Message number: 022

  • Message text: Kerberos token check successful

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SPN022 - Kerberos token check successful ?

    The SAP error message SPN022 indicates that the Kerberos token check was successful, but it may also imply that there are issues related to the authentication process or the configuration of the SAP system in relation to Kerberos authentication. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Kerberos Configuration Issues: The error may arise from misconfigurations in the Kerberos setup, such as incorrect Service Principal Names (SPNs) or issues with the Key Distribution Center (KDC).
    2. Service Principal Name (SPN) Mismatch: The SPN used by the SAP application server may not match the SPN registered in the Active Directory.
    3. User Account Issues: The user account attempting to authenticate may not have the necessary permissions or may not be properly configured in the Kerberos realm.
    4. Network Issues: There may be network connectivity issues preventing proper communication with the KDC or other components involved in the Kerberos authentication process.

    Solutions:

    1. Verify SPN Configuration:

      • Ensure that the SPN for the SAP service is correctly registered in Active Directory. You can use the setspn command to check and register SPNs.
      • Example command to check SPNs:
        setspn -L <account_name>
      • Example command to add an SPN:
        setspn -A HTTP/<hostname>:<port> <account_name>
    2. Check Kerberos Configuration:

      • Review the Kerberos configuration files (e.g., krb5.conf) to ensure they are correctly set up.
      • Ensure that the realm and KDC settings are correct.
    3. User Account Permissions:

      • Verify that the user account has the necessary permissions to access the SAP system and that it is properly configured in the Kerberos realm.
    4. Network Connectivity:

      • Check for any network issues that may be preventing communication with the KDC or other necessary services.
      • Ensure that firewalls or security groups are not blocking the required ports for Kerberos authentication.
    5. SAP Profile Parameters:

      • Review the SAP profile parameters related to Kerberos authentication (e.g., login/kerberos settings) to ensure they are correctly configured.
    6. Logs and Traces:

      • Check the SAP system logs and traces for more detailed error messages that may provide additional context for the issue.

    Related Information:

    • SAP Notes: Check SAP Notes related to Kerberos authentication for any known issues or updates.
    • Documentation: Refer to the official SAP documentation on configuring Kerberos authentication for detailed steps and best practices.
    • Active Directory: Familiarize yourself with Active Directory management, especially regarding SPN registration and user account configurations.

    If the issue persists after following these steps, consider reaching out to SAP support or your system administrator for further assistance.

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Click the links below to see the following related messages:
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