How To Fix SPN017 - Password of user &1 successfully validated against Active Directory

SAP Error Message - Details

• Message type: E = Error

• Message class: SPN - SPnego

• Message number: 017

• Message text: Password of user &1 successfully validated against Active Directory

&PREREQUISITES&
You have installed and licensed SAP Single Sign-On 2.0 or higher. It
comes with a front-end control that enables you to validate users from
the Active Directory database of the Microsoft Windows domain
controller. See SAP Note 1943266.

What causes this issue?

This message comes from Active Directory.
&USE&
This function verifies whether the selected Kerberos Principal Name
exists in Active Directory. The <ZH>Check User Principal in AD</> button
enables you to validate the Kerberos Principal User against Active
Directory. You enter the password of Active Directory, and the front-end
control checks whether this user exists in Active Directory. If the
check is positive, this Kerberos Principal Name exists in Active
Directory.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SPN017 - Password of user &1 successfully validated against Active Directory ?

  The SAP error message SPN017 indicates that the password for a user has been successfully validated against Active Directory (AD). This message typically appears in the context of SAP systems that are integrated with Active Directory for user authentication.
  Cause:
  
  Successful Authentication: The message itself indicates that the authentication process was successful. It means that the password provided for the user was correct and matched the credentials stored in Active Directory.
  Configuration Issues: If this message appears unexpectedly, it may indicate that there are issues with the configuration of the SAP system's connection to Active Directory, or that the user is being authenticated against AD when it was not intended.
  
  Solution:
  
  Verify User Credentials: Ensure that the user is entering the correct username and password. If the user is experiencing issues logging in, confirm their credentials directly with Active Directory.
  Check SAP Configuration: Review the configuration settings in SAP for the connection to Active Directory. Ensure that the LDAP settings are correct and that the SAP system is properly configured to communicate with AD.
  User Mapping: Ensure that the user in SAP is correctly mapped to the corresponding user in Active Directory. This includes checking the user ID and any associated attributes.
  Review Logs: Check the SAP system logs for any additional error messages or warnings that may provide more context about the authentication process.
  Security Policies: Ensure that there are no security policies in Active Directory that might be affecting the authentication process, such as account lockout policies or password expiration settings.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to Active Directory integration and authentication.
  Documentation: Review the SAP documentation on integrating with Active Directory for best practices and troubleshooting steps.
  User Management: Familiarize yourself with user management in both SAP and Active Directory to ensure smooth operation and troubleshooting.
  
  If the message is part of a larger issue (e.g., users unable to log in), further investigation may be required to identify the root cause and resolve any underlying problems.