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How To Fix SPERS002 - Inconsistent personalization object & (see SAP Note 2108512)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SPERS - Central personalization data repository messages

  • Message number: 002

  • Message text: Inconsistent personalization object & (see SAP Note 2108512)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SPERS002 - Inconsistent personalization object & (see SAP Note 2108512) ?

    The SAP error message SPERS002 indicates that there is an inconsistency in a personalization object. This typically occurs when there are issues with user-specific settings or configurations that have been saved in the system. The error can arise from various reasons, such as:

    Causes of SPERS002:

    1. Corrupted Personalization Data: The personalization data for a user may have become corrupted or inconsistent due to system updates, changes in configuration, or manual modifications.
    2. Missing or Incomplete Data: Required data for the personalization object may be missing or incomplete, leading to inconsistencies.
    3. Transport Issues: If personalization objects were transported between systems (e.g., from development to production), inconsistencies may arise if the transport was not executed correctly.
    4. User Role Changes: Changes in user roles or authorizations can lead to inconsistencies in the personalization settings.

    Solution:

    To resolve the SPERS002 error, you can follow these steps:

    1. Check SAP Note 2108512: This note provides specific guidance and potential fixes for the SPERS002 error. It may contain information about known issues and recommended actions.

    2. Delete or Reset Personalization:

      • You can delete the problematic personalization settings for the user. This can often be done through transaction code SU01 (User Maintenance) or SU3 (Maintain User Profile).
      • Navigate to the "Defaults" tab and reset any personalization settings that may be causing the issue.
    3. Use Transaction Code SP01: Check for any spool requests that may be related to the error. Sometimes, clearing out old spool requests can help resolve inconsistencies.

    4. Check for Inconsistencies: Use transaction code S_USER_AUTH to check for inconsistencies in user authorizations that may be affecting personalization.

    5. Recreate Personalization: If the issue persists, you may need to recreate the personalization settings for the affected user.

    6. Consult with Basis Team: If you are unable to resolve the issue, it may be necessary to involve your SAP Basis team to investigate further, especially if there are underlying system issues.

    Related Information:

    • SAP Notes: Always check for the latest SAP Notes related to the error message, as they may provide updated solutions or patches.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • Documentation: Review SAP documentation related to personalization and user settings for additional context and troubleshooting steps.

    By following these steps, you should be able to address the SPERS002 error and restore consistency in the personalization objects.

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