How To Fix SPC_PROD005 - Problem to retrieve the &1 for the product GUID &2, hierarchy GUID &3

SAP Error Message - Details

• Message type: E = Error

• Message class: SPC_PROD - Messages for Product Engine

• Message number: 005

• Message text: Problem to retrieve the &1 for the product GUID &2, hierarchy GUID &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SPC_PROD005 - Problem to retrieve the &1 for the product GUID &2, hierarchy GUID &3 ?

  The SAP error message SPC_PROD005 indicates that there is a problem retrieving specific information related to a product in the SAP system. The placeholders in the message (&1, &2, and &3) typically represent the following:
  
  &1: The type of information that could not be retrieved (e.g., product details, hierarchy details).
  &2: The GUID (Globally Unique Identifier) of the product.
  &3: The GUID of the hierarchy.
  
  Possible Causes:
  
  Data Inconsistency: The product or hierarchy GUIDs may not exist in the database, or there may be inconsistencies in the data.
  Authorization Issues: The user may not have the necessary permissions to access the product or hierarchy data.
  System Configuration: There may be issues with the configuration of the product hierarchy or the product master data.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or issues with the SAP application server.
  
  Solutions:
  
  Check Data Existence: Verify that the product and hierarchy GUIDs exist in the system. You can do this by using transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the product and hierarchy data. This can be checked in transaction SU53 (Authorization Check) after the error occurs.
  Data Consistency Check: Run consistency checks for the product master data and hierarchy data. This can often be done through specific SAP transactions or reports designed for data consistency.
  Check Configuration: Review the configuration settings for product hierarchies and ensure that they are set up correctly. This may involve checking customizing settings in SPRO.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11, SE16, SU53, and SLG1 for troubleshooting.
  SAP Notes: Search for SAP Notes related to the error message SPC_PROD005 in the SAP Support Portal, as there may be specific patches or updates that address this issue.
  Documentation: Review SAP documentation related to product master data and hierarchies for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify and resolve the issue related to the SPC_PROD005 error message in SAP.