How To Fix SPC02802 - Sales order was created without a reference S1BOOKED from the customer

SAP Error Message - Details

• Message type: E = Error

• Message class: SPC02 - Messages for 2nd phase of SPEC2000

• Message number: 802

• Message text: Sales order was created without a reference S1BOOKED from the customer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SPC02802 - Sales order was created without a reference S1BOOKED from the customer ?

  The SAP error message SPC02802 indicates that a sales order was created without a reference to a specific booking status (S1BOOKED) from the customer. This typically occurs in scenarios where the sales order process is tightly integrated with customer bookings or reservations, and the system expects a reference to a booking status that is not present.
  Cause:
  
  Missing Reference: The sales order was created without a valid reference to a customer booking. This could happen if the booking process was not completed or if there was an error in the booking system.
  Configuration Issues: There may be configuration settings in the SAP system that require a reference to a booking status for sales orders, and these settings may not be aligned with the current process.
  Data Entry Errors: Manual data entry errors during the sales order creation process could lead to missing references.
  Integration Issues: If the sales order is created through an integrated system (like an external CRM or e-commerce platform), there may be issues with how data is passed between systems.
  
  Solution:
  
  Check Booking Status: Verify if there is a valid booking status (S1BOOKED) associated with the customer. If not, ensure that the booking process is completed correctly.
  Review Configuration: Check the configuration settings in SAP related to sales orders and customer bookings. Ensure that the system is set up to allow sales orders without a reference if that is acceptable for your business process.
  Correct Data Entry: If the sales order was created manually, review the data entry process to ensure that all required fields, including references to bookings, are filled out correctly.
  Integration Review: If the sales order is created through an integrated system, review the integration points to ensure that the necessary data is being passed correctly. This may involve checking API calls or data mappings.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling this error message, as it may provide additional context or troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide patches or updates that could resolve the issue.
  Transaction Codes: Familiarize yourself with relevant transaction codes (like VA01 for creating sales orders) to navigate the SAP system effectively.
  User Roles and Authorizations: Ensure that the user creating the sales order has the necessary authorizations to access customer booking information.
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that sales orders can be created successfully with the required references.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.