How To Fix SP010 - Only priority 1 and priority 2 are allowed.

SAP Error Message - Details

• Message type: E = Error

• Message class: SP - Logistics: stock determination

• Message number: 010

• Message text: Only priority 1 and priority 2 are allowed.

What causes this issue?

The system found that you assigned the priority <LS>3</> when sorting
the stocks, although you only want to sort them according to two
priorities.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Define the ranking order with the priorities <LS>1</> and <LS>2</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SP010 - Only priority 1 and priority 2 are allowed. ?

  The SAP error message SP010 ("Only priority 1 and priority 2 are allowed") typically occurs in the context of SAP Solution Manager or when working with SAP Support messages. This error indicates that the priority level assigned to a support message or incident is not valid. In SAP, support messages can be assigned different priority levels, and only certain levels are permitted for specific types of messages or incidents.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Incorrect Priority Assignment: The user has attempted to assign a priority level that is not allowed for the specific type of support message. For example, if the system only allows priority levels 1 and 2, and the user tries to assign priority 3 or 4, this error will occur.
  Configuration Settings: The system configuration may restrict the priority levels that can be assigned based on the type of incident or the status of the system.
  
  Solution:
  To resolve the SP010 error, you can take the following steps:
  
  
  Check Priority Levels: Ensure that you are assigning either priority 1 or priority 2 to the support message. Review the guidelines or documentation provided by SAP regarding priority levels.
  
  
  Review Incident Type: Verify the type of incident or support message you are working with. Some incidents may have specific requirements for priority levels.
  
  
  Consult SAP Documentation: Refer to the SAP Help Portal or the relevant documentation for your version of SAP to understand the allowed priority levels for different types of messages.
  
  
  Contact SAP Support: If you are unsure about the correct priority levels or if the issue persists, consider reaching out to SAP Support for assistance. They can provide guidance based on your specific situation.
  
  
  System Configuration: If you have access to system configuration settings, check if there are any restrictions or customizations that limit the priority levels. Adjustments may be needed if the configuration is not aligned with your operational needs.
  
  
  Related Information:
  
  
  Priority Levels in SAP: Generally, priority levels in SAP are defined as follows:
  
  Priority 1: Critical issues that require immediate attention and resolution.
  Priority 2: High-impact issues that need to be addressed promptly but are not as urgent as priority 1.
  Priority 3 and 4: Lower priority issues that can be addressed in a longer timeframe.
  
  
  
  SAP Solution Manager: If you are using SAP Solution Manager, familiarize yourself with its incident management features and how to properly categorize and prioritize incidents.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this error or provide additional context on priority handling.
  
  
  By following these steps, you should be able to resolve the SP010 error and correctly assign the appropriate priority to your support message.