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How To Fix SOTR_MESS502 - Callup of &: incomplete text IDs


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SOTR_MESS - Messages in and for the Online Text Repository

  • Message number: 502

  • Message text: Callup of &: incomplete text IDs

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SOTR_MESS502 - Callup of &: incomplete text IDs ?

    The SAP error message SOTR_MESS502, which states "Callup of &: incomplete text IDs," typically occurs when there is an issue with the text IDs in the SAP system. This error is often related to the SAPscript or Smart Forms where the system is unable to find the complete text IDs required for processing.

    Cause:

    1. Missing Text IDs: The error usually indicates that the system is trying to call a text ID that is incomplete or does not exist in the database.
    2. Configuration Issues: There may be issues in the configuration of the text elements in the SAPscript or Smart Forms.
    3. Transport Issues: If the text IDs were transported from one system to another (e.g., from development to production), there might have been an issue during the transport process.
    4. Language Settings: The text IDs may not be available in the language that the user is currently using.

    Solution:

    1. Check Text IDs: Verify that the text IDs being called are correctly defined in the system. You can do this by checking the relevant SAPscript or Smart Form.
    2. Maintain Text Elements: If you find that the text IDs are missing or incomplete, you may need to maintain or create the necessary text elements in the transaction SE71 (for SAPscript) or SMARTFORMS (for Smart Forms).
    3. Transport Requests: If the issue arose after a transport, check the transport logs to ensure that all necessary objects were included and successfully transported.
    4. Language Settings: Ensure that the text IDs are available in the language you are using. You can switch to a different language in your user profile to see if the issue persists.
    5. Debugging: If the problem continues, you may need to debug the program or form that is generating the error to identify the specific text ID that is causing the issue.

    Related Information:

    • Transaction Codes:
      • SE71: SAPscript Form Maintenance
      • SMARTFORMS: Smart Forms Maintenance
      • SE78: SAP ArchiveLink for forms
    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • Documentation: Review the SAP documentation for SAPscript and Smart Forms for best practices in maintaining text elements.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or ABAP team for further investigation.

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