How To Fix SOTR_MESS102 - Action canceled by user

SAP Error Message - Details

• Message type: E = Error

• Message class: SOTR_MESS - Messages in and for the Online Text Repository

• Message number: 102

• Message text: Action canceled by user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SOTR_MESS102 - Action canceled by user ?

  The SAP error message SOTR_MESS102: Action canceled by user typically occurs when a user cancels an operation or action in the SAP system. This message is not indicative of a technical error but rather a user-initiated cancellation. Here are some details regarding the cause, potential solutions, and related information:
  Cause:
  
  User Cancellation: The most straightforward cause is that the user intentionally canceled the action, such as closing a dialog box or pressing a cancel button during a process.
  Timeouts: If a user takes too long to respond to a prompt or dialog, the system may interpret this as a cancellation.
  System Configuration: Certain configurations or settings in the SAP system may lead to unexpected cancellations if not properly set up.
  
  Solution:
  
  Re-initiate the Action: If the cancellation was unintentional, simply re-initiate the action or process that was canceled.
  Check User Actions: Ensure that the user is aware of the steps they are taking and confirm that they are not inadvertently canceling actions.
  Review System Settings: If this message appears frequently and is not due to user action, review the system settings or configurations that might be causing unexpected cancellations.
  Training: Provide training or documentation to users to help them understand the processes and avoid accidental cancellations.
  
  Related Information:
  
  User Interface: Familiarize users with the SAP interface, including how to navigate dialogs and what actions lead to cancellations.
  Error Logs: Check SAP error logs or transaction logs to see if there are any patterns or additional messages that accompany the SOTR_MESS102 message.
  SAP Notes: Look for any relevant SAP Notes or documentation that might address specific scenarios related to this message.
  Support: If the issue persists and is affecting productivity, consider reaching out to your SAP support team for further assistance.
  
  In summary, the SOTR_MESS102 message is primarily a user-driven cancellation. Understanding user behavior and providing adequate training can help mitigate occurrences of this message.