How To Fix SOTR_MESS004 - Context flag was checked for &1 short texts and for &2 long texts

SAP Error Message - Details

• Message type: E = Error

• Message class: SOTR_MESS - Messages in and for the Online Text Repository

• Message number: 004

• Message text: Context flag was checked for &1 short texts and for &2 long texts

What causes this issue?

Multiple texts in one language exist for one concept. These can be
contexts or "old" texts that also have an entry in the SOTR_TEXT-OBJECT
or SOTR_TEXTU-OBJECT field.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

For these texts the context indicator (field CNTXT_FLAG) must be set so
that the correct text for the context (system context or cus
tomer-defined context) is displayed at runtime.
The context indicator is set with program SOTR_DEFAULT_CONTEXT_FLAG_SET.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SOTR_MESS004 - Context flag was checked for &1 short texts and for &2 long texts ?

  The SAP error message SOTR_MESS004 indicates that there is an issue related to the context flag being checked for short and long texts in the SAP system. This error typically arises in the context of SAP's text management, particularly when dealing with short texts and long texts in various applications.
  Cause:
  The error message SOTR_MESS004 is usually triggered when:
  
  Text Objects: The system is trying to access or process text objects that have not been properly defined or are missing.
  Context Flag: The context flag for the text is not set correctly, which means that the system cannot determine how to handle the text.
  Configuration Issues: There may be configuration issues in the text management settings or in the specific application that is trying to access the texts.
  Authorization Issues: The user may not have the necessary authorizations to access the texts.
  
  Solution:
  To resolve the SOTR_MESS004 error, you can take the following steps:
  
  
  Check Text Definitions:
  
  Ensure that the short texts and long texts are properly defined in the relevant text objects. You can do this by navigating to the relevant transaction codes (like SE11 for data dictionary objects) and checking the definitions.
  
  
  
  Review Context Flags:
  
  Verify that the context flags for the texts are set correctly. This may involve checking the configuration settings in the relevant application or module.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the texts. You can check this in transaction SU53 or by consulting with your security team.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the program or transaction that is generating the error. This may provide insights into why the context flag is not being set or recognized.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues related to text management.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation related to text management and the specific application you are working with. This may provide additional context and troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE78 (SAPScript), and SO10 (Text Management).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the SOTR_MESS004 error in your SAP system.