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How To Fix SOMU_ERROR036 - Service &1 could not be loaded, caused by: &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SOMU_ERROR - Output Management: Utilities

  • Message number: 036

  • Message text: Service &1 could not be loaded, caused by: &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SOMU_ERROR036 - Service &1 could not be loaded, caused by: &2 ?

    The SAP error message SOMU_ERROR036 indicates that a specific service (denoted by &1) could not be loaded due to a specific reason (denoted by &2). This error typically occurs in the context of SAP's Service Oriented Architecture (SOA) or when dealing with web services.

    Possible Causes:

    1. Service Not Activated: The service you are trying to access may not be activated in the SAP system.
    2. Configuration Issues: There may be configuration issues in the service definition or in the service consumer settings.
    3. Authorization Issues: The user may not have the necessary authorizations to access the service.
    4. Network Issues: There could be network connectivity issues preventing access to the service.
    5. Service Dependencies: The service may depend on other services or components that are not available or not functioning correctly.
    6. Transport Issues: If the service was recently transported from another system, there may be issues with the transport itself.

    Solutions:

    1. Activate the Service:

      • Go to the SAP Gateway or SOA Manager and check if the service is activated. If not, activate it.
    2. Check Configuration:

      • Review the service configuration in transaction SOAMANAGER or SICF to ensure that all settings are correct.
    3. Review Authorizations:

      • Ensure that the user has the necessary authorizations to access the service. You can check this in transaction SU53 after the error occurs.
    4. Network Connectivity:

      • Verify that there are no network issues preventing access to the service. Check firewall settings and network configurations.
    5. Check Dependencies:

      • Investigate if the service has dependencies on other services or components and ensure they are functioning correctly.
    6. Transport Issues:

      • If the service was recently transported, check the transport logs for any errors and ensure that all necessary objects were included in the transport.
    7. Check Logs:

      • Review the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the failure.
    8. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific service for any known issues or additional troubleshooting steps.

    Related Information:

    • Transaction Codes:
      • SOAMANAGER: Service Management
      • SICF: HTTP Service Hierarchy Maintenance
      • SLG1: Application Log
      • SU53: Authorization Check
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.

    If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.

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