How To Fix SOMU_ERROR002 - Error when calling service &1: &2 &3

SAP Error Message - Details

• Message type: E = Error

• Message class: SOMU_ERROR - Output Management: Utilities

• Message number: 002

• Message text: Error when calling service &1: &2 &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SOMU_ERROR002 - Error when calling service &1: &2 &3 ?

  The SAP error message SOMU_ERROR002 typically indicates an issue when calling a service in the SAP system. This error can arise from various underlying causes, and understanding the context in which it occurs is crucial for troubleshooting. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Service Unavailability: The service you are trying to call may not be available or may not be properly configured in the system.
  Authorization Issues: The user or system trying to access the service may not have the necessary authorizations.
  Network Issues: There could be network connectivity problems preventing the service from being reached.
  Incorrect Parameters: The parameters being passed to the service may be incorrect or not in the expected format.
  Service Configuration: The service might not be correctly configured in the SAP system, such as missing endpoints or incorrect service definitions.
  System Errors: There could be underlying system errors or issues with the SAP application server.
  
  Solutions:
  
  Check Service Availability: Verify that the service is active and available. You can do this by checking the service configuration in the SAP Gateway or relevant transaction codes (like /IWFND/MAINT_SERVICE).
  Review Authorizations: Ensure that the user or system has the necessary authorizations to access the service. You can check this using transaction SU53 to analyze authorization failures.
  Network Connectivity: Test the network connection to ensure that there are no issues reaching the service endpoint. You can use tools like ping or telnet to check connectivity.
  Validate Parameters: Review the parameters being sent to the service. Ensure they are correct and in the expected format. You may need to refer to the service documentation for the correct parameter structure.
  Service Configuration: Check the service configuration in the SAP system. Ensure that all necessary settings are correctly defined, including service endpoints and bindings.
  Check Logs: Review the application logs (transaction SLG1) and system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator), SE37 (Function Module), and SE11 (Data Dictionary) for deeper investigation.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Refer to the official SAP documentation for the specific service you are working with to ensure compliance with expected usage.
  
  If the issue persists after trying the above solutions, consider reaching out to your SAP Basis or technical support team for further assistance.