How To Fix /SOMO/MAMSG036 - Object &1 &2 invalid job count. Return status = &3. Retry with &4


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SOMO/MAMSG -

  • Message number: 036

  • Message text: Object &1 &2 invalid job count. Return status = &3. Retry with &4

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SOMO/MAMSG036 - Object &1 &2 invalid job count. Return status = &3. Retry with &4 ?

    The SAP error message /SOMO/MAMSG036 Object &1 &2 invalid job count. Return status = &3. Retry with &4 typically relates to issues in the SAP system's job scheduling or processing, particularly in the context of background jobs or batch processing.

    Cause:

    1. Invalid Job Count: The error indicates that the job count for the specified object (denoted by &1 and &2) is invalid. This could be due to:

      • The job not being scheduled correctly.
      • The job being canceled or failed.
      • A mismatch in expected job counts due to system inconsistencies or errors in job execution.
    2. Return Status: The return status (&3) provides additional context about the job's execution state. It could indicate whether the job was successful, failed, or in a different state.

    3. Retry Count: The message suggests a retry with a specified count (&4), which indicates that the system is attempting to process the job again but is encountering issues.

    Solution:

    1. Check Job Status:

      • Go to transaction code SM37 to check the status of the jobs related to the object. Look for any jobs that are in a failed or canceled state.
      • Review the job logs for any error messages or warnings that could provide more context.
    2. Job Rescheduling:

      • If the job has failed, you may need to reschedule it. You can do this from the job overview in SM37 or by using the appropriate transaction code for job scheduling.
    3. Review Job Parameters:

      • Ensure that the parameters and settings for the job are correct. This includes checking the job variant, selection criteria, and any other relevant settings.
    4. System Consistency:

      • If there are inconsistencies in the job count, consider running consistency checks or performing a system restart if necessary.
    5. Consult Documentation:

      • Refer to SAP documentation or support notes related to job scheduling and background processing for any specific guidance related to this error.
    6. Contact SAP Support:

      • If the issue persists and you cannot determine the cause, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs.

    Related Information:

    • Transaction Codes:

      • SM37: Job Monitoring
      • SM36: Job Scheduling
      • SM21: System Log
      • ST22: Dump Analysis
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.

    • System Logs: Review system logs for any related errors or warnings that could provide more context about the issue.

    By following these steps, you should be able to diagnose and resolve the error related to invalid job counts in SAP.

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