How To Fix /SOMO/JOBMON168 - Unknown Status

SAP Error Message - Details

• Message type: E = Error

• Message class: /SOMO/JOBMON -

• Message number: 168

• Message text: Unknown Status

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SOMO/JOBMON168 - Unknown Status ?

  The SAP error message /SOMO/JOBMON168 Unknown Status typically relates to issues with job monitoring in the SAP system, particularly in the context of the SAP Solution Manager. This error can occur when the system is unable to determine the status of a job, which may be due to various reasons.
  Possible Causes:
  
  Job Not Found: The job you are trying to monitor may not exist or may have been deleted.
  Job Status Not Updated: The job status may not have been updated in the system, possibly due to a delay or a failure in the job execution.
  Authorization Issues: The user may not have the necessary authorizations to view the job status.
  System Configuration Issues: There may be configuration issues in the SAP Solution Manager or the job monitoring setup.
  Database Issues: Problems with the database or connectivity issues can also lead to this error.
  
  Solutions:
  
  Check Job Existence: Verify that the job you are trying to monitor actually exists in the system. You can do this by checking the job logs in transaction SM37.
  Refresh Job Status: Try refreshing the job status or re-running the job to see if the status updates correctly.
  Review Authorizations: Ensure that the user has the necessary authorizations to access job monitoring features. You may need to consult with your SAP security team.
  Check Configuration: Review the configuration settings in the SAP Solution Manager related to job monitoring. Ensure that all necessary components are correctly set up.
  Database Check: If you suspect database issues, check the database logs and connectivity. You may need to involve your database administrator.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM37 (Job Monitoring) and /SOMO/JOBMON (Job Monitoring in Solution Manager).
  SAP Documentation: Refer to the official SAP documentation for detailed information on job monitoring and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.