How To Fix SOLAR_DOC258 - Document &1 was checked out by user &2 on &3

SAP Error Message - Details

• Message type: E = Error

• Message class: SOLAR_DOC - Error Messages for Solution Architect Document Management

• Message number: 258

• Message text: Document &1 was checked out by user &2 on &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SOLAR_DOC258 - Document &1 was checked out by user &2 on &3 ?

  The SAP error message SOLAR_DOC258 indicates that a document (identified by &1) is currently checked out by another user (identified by &2) on a specific date (identified by &3). This typically occurs in the context of SAP's documentation management system, particularly when using the SAP Solution Manager or SAP's Document Management System (DMS).
  Cause:
  The error occurs when a user attempts to check out a document that is already checked out by another user. This is a locking mechanism to prevent multiple users from making conflicting changes to the same document simultaneously.
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Wait for the User to Check In the Document: If the user who has checked out the document is still working on it, you may need to wait until they check it back in.
  
  
  Contact the User: If you know who the user is, you can reach out to them to see if they can check the document back in or if they are done with it.
  
  
  Check Document Status: If you have the necessary permissions, you can check the status of the document in the DMS to see who has it checked out and when it was checked out.
  
  
  Force Check-In (if necessary): If the document is checked out for an extended period and you have administrative rights, you may have the option to force a check-in. This should be done with caution, as it may result in loss of unsaved changes made by the other user.
  
  
  Review User Permissions: Ensure that users have the appropriate permissions to check out and check in documents. Sometimes, permission issues can lead to confusion about document status.
  
  
  Related Information:
  
  Document Management System (DMS): SAP DMS is used for managing documents and related data in SAP systems. Understanding how DMS works can help in troubleshooting issues related to document check-in and check-out.
  SAP Solution Manager: If you are using SAP Solution Manager, familiarize yourself with its documentation management features, as they may have specific configurations or settings that affect document handling.
  User Training: Providing training to users on how to properly check out and check in documents can help minimize these types of issues in the future.
  
  If the problem persists or if you encounter additional issues, consider consulting SAP support or your organization's SAP administrator for further assistance.