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How To Fix SOI_UTIL012 - Objects to check cannot be retrieved


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SOI_UTIL - Messages for utilities and tests

  • Message number: 012

  • Message text: Objects to check cannot be retrieved

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SOI_UTIL012 - Objects to check cannot be retrieved ?

    The SAP error message SOI_UTIL012 ("Objects to check cannot be retrieved") typically occurs in the context of SAP's Solution Manager or during the use of certain tools that involve object checks, such as the SAP Solution Manager's Service Operations Integration (SOI) or during system checks and validations.

    Cause:

    The error can be caused by several factors, including:

    1. Authorization Issues: The user may not have the necessary authorizations to access the objects that need to be checked.
    2. Configuration Problems: There may be issues with the configuration of the Solution Manager or the specific tool being used.
    3. System Connectivity: There could be connectivity issues between the Solution Manager and the managed systems.
    4. Missing Objects: The objects that are supposed to be checked may not exist or may have been deleted.
    5. Technical Issues: There could be underlying technical issues, such as database problems or inconsistencies in the system.

    Solution:

    To resolve the SOI_UTIL012 error, you can take the following steps:

    1. Check Authorizations:

      • Ensure that the user has the necessary authorizations to access the objects. You may need to consult with your SAP security team to verify and adjust the user's roles and permissions.
    2. Verify Configuration:

      • Review the configuration settings in the Solution Manager or the specific tool you are using. Ensure that all necessary settings are correctly configured.
    3. Check System Connectivity:

      • Verify that the Solution Manager can connect to the managed systems. You can test the connection using transaction codes like SM59 (RFC Destinations) to ensure that the connections are properly set up and functioning.
    4. Inspect Object Availability:

      • Check if the objects that are supposed to be checked are available in the system. You can do this by navigating to the relevant transactions or using the appropriate tools to list the objects.
    5. Review Logs and Traces:

      • Look at the system logs and traces for any additional error messages or warnings that might provide more context about the issue. You can use transaction SLG1 to check application logs.
    6. Consult SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that might address this specific error. There may be patches or updates that resolve known issues.
    7. Contact SAP Support:

      • If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM59, SLG1, and others that may help in diagnosing the issue.
    • SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
    • Documentation: Review the official SAP documentation for the Solution Manager and the specific tools you are using to ensure you are following best practices.

    By following these steps, you should be able to identify the root cause of the SOI_UTIL012 error and implement a solution.

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