How To Fix SOI2492 - Delete entry of state &1 from MTSHCONTAINER

SAP Error Message - Details

• Message type: E = Error

• Message class: SOI2 - SOI Messages

• Message number: 492

• Message text: Delete entry of state &1 from MTSHCONTAINER

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SOI2492 - Delete entry of state &1 from MTSHCONTAINER ?

  The SAP error message SOI2492, which states "Delete entry of state &1 from MTSHCONTAINER," typically occurs in the context of the SAP MTS (Multi-Threaded Server) or when dealing with the MTSHCONTAINER table, which is used to manage the state of various processes or transactions in SAP.
  Cause:
  The error usually arises due to one of the following reasons:
  
  Inconsistent State: The state of the entry in the MTSHCONTAINER table is inconsistent or corrupted, which prevents the system from deleting the entry.
  Locking Issues: There may be locks on the MTSHCONTAINER table or the specific entry that is preventing the deletion.
  Configuration Issues: Incorrect configuration settings related to MTS or the specific application using MTS could lead to this error.
  Database Issues: Problems with the underlying database, such as connectivity issues or corruption, can also lead to this error.
  
  Solution:
  To resolve the SOI2492 error, you can try the following steps:
  
  
  Check Locks: Use transaction code SM12 to check for any locks on the MTSHCONTAINER table. If there are locks, you may need to release them.
  
  
  Consistency Check: Perform a consistency check on the MTSHCONTAINER table. You can use transaction code SE14 to check and repair database tables.
  
  
  Review Configuration: Ensure that the configuration settings for MTS and the related applications are correct. This may involve checking the relevant customizing settings in the SAP system.
  
  
  Database Health Check: Check the health of the database. Ensure that there are no connectivity issues and that the database is functioning correctly.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  System Logs: Review system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SE14 (for database table maintenance), and SM21 (for system logs).
  Documentation: Review SAP documentation related to MTS and MTSHCONTAINER for a better understanding of how these components work.
  Community Forums: Check SAP Community forums or other SAP-related discussion platforms for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the SOI2492 error effectively.