How To Fix SOI2475 - Error: Classification result and actions are not saved (rollback)

SAP Error Message - Details

• Message type: E = Error

• Message class: SOI2 - SOI Messages

• Message number: 475

• Message text: Error: Classification result and actions are not saved (rollback)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SOI2475 - Error: Classification result and actions are not saved (rollback) ?

  The SAP error message SOI2475 indicates that there was an issue with saving the classification result and actions in the system, leading to a rollback of the transaction. This error can occur in various contexts, particularly when dealing with classification processes in SAP systems, such as SAP Product Lifecycle Management (PLM) or SAP Advanced Planning and Optimization (APO).
  Causes:
  
  Database Locking Issues: The transaction may be trying to access a database record that is currently locked by another process.
  Authorization Issues: The user may not have the necessary permissions to perform the classification action.
  Data Integrity Violations: There may be issues with the data being classified, such as missing mandatory fields or invalid data formats.
  System Configuration Errors: Incorrect configuration settings in the classification system or related modules can lead to failures in saving data.
  Technical Errors: Bugs or issues in the SAP system itself, such as memory issues or transaction timeouts.
  
  Solutions:
  
  Check Database Locks: Use transaction codes like SM12 to check for any locks on the database tables that might be causing the issue. If locks are found, you may need to wait for the other transaction to complete or resolve the lock.
  Review User Authorizations: Ensure that the user has the necessary authorizations to perform the classification. You can check this using transaction SU53 or by consulting with your security team.
  Validate Input Data: Review the data being classified to ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  Check Configuration Settings: Review the configuration settings related to classification in the SAP system. Ensure that all necessary settings are correctly configured.
  Analyze System Logs: Use transaction SLG1 to check the application logs for any additional error messages or warnings that could provide more context about the failure.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), SLG1 (Application Log), and SU53 (Authorization Check).
  SAP Documentation: Review SAP documentation related to classification and the specific module you are working with for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the SOI2475 error and implement a suitable solution.