How To Fix SOI2435 - No user can log in to the original system, lock is valid for all users

SAP Error Message - Details

• Message type: E = Error

• Message class: SOI2 - SOI Messages

• Message number: 435

• Message text: No user can log in to the original system, lock is valid for all users

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SOI2435 - No user can log in to the original system, lock is valid for all users ?

  The SAP error message SOI2435 indicates that no user can log in to the original system because a lock is in place that affects all users. This typically occurs in scenarios where the system is undergoing maintenance, or there is a specific lock that prevents access to the system for all users.
  Cause:
  
  System Lock: The system may be locked due to maintenance activities, such as upgrades or patches being applied.
  Transport Lock: A transport request may be in progress, which can lock the system for all users.
  Database Lock: There may be a database-level lock that prevents any user from logging in.
  Configuration Issues: Certain configurations or settings in the system may inadvertently cause a lock.
  
  Solution:
  
  Check System Status: Verify if the system is undergoing maintenance or if there are any scheduled downtimes. You can check with your system administrator or the SAP Basis team.
  Release Locks: If the lock is due to a transport request, you may need to release the transport lock. This can typically be done using transaction codes like SE01 or SE09 to manage transport requests.
  Check for Active Sessions: Use transaction SM12 to check for any active locks in the system. If you find any locks that are not needed, you can delete them (ensure you have the necessary authorizations).
  Database Check: If the issue is related to the database, check with your database administrator to see if there are any locks at the database level that need to be resolved.
  System Logs: Review system logs (transaction SM21) for any errors or warnings that might provide more context about the lock.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view and delete locks), SM21 (to view system logs), and SE01/SE09 (to manage transport requests).
  User Roles and Authorizations: Ensure that the users have the necessary roles and authorizations to access the system, as sometimes authorization issues can also lead to login problems.
  System Maintenance Procedures: Establish clear procedures for system maintenance to minimize the occurrence of such locks in the future.
  
  By following these steps, you should be able to identify the cause of the SOI2435 error and take appropriate action to resolve it.