How To Fix SOI2428 - No clients are locked in Original system

SAP Error Message - Details

• Message type: E = Error

• Message class: SOI2 - SOI Messages

• Message number: 428

• Message text: No clients are locked in Original system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SOI2428 - No clients are locked in Original system ?

  The SAP error message SOI2428, which states "No clients are locked in Original system," typically occurs in the context of client copy or client transport operations. This error indicates that the system is unable to find any clients that are locked in the original system from which the data is being copied or transported.
  Cause:
  
  No Locked Clients: The primary cause of this error is that there are no clients in the original system that are currently locked. Client locks are necessary for certain operations to ensure data integrity during the copy or transport process.
  Incorrect Client Selection: The client you are trying to copy from may not be the correct one, or it may not be locked as expected.
  System Configuration Issues: There may be configuration issues in the SAP system that prevent the locking of clients.
  
  Solution:
  
  
  Check Client Lock Status:
  
  Go to transaction code SCC4 in the original system.
  Verify the status of the clients. Ensure that the client you want to copy from is indeed locked.
  If the client is not locked, you can lock it by selecting the client and choosing the lock option.
  
  
  
  Lock the Client:
  
  If you need to perform a client copy, ensure that the client is locked before starting the operation. You can lock a client using transaction SCC4 or by using the SCCL transaction for client copy.
  
  
  
  Verify Client Copy Settings:
  
  Ensure that you are using the correct settings for the client copy operation. Check the source and target clients and ensure they are correctly specified.
  
  
  
  Check for Background Jobs:
  
  Sometimes, background jobs may be running that affect client locks. Check if there are any ongoing jobs that might be interfering with the locking mechanism.
  
  
  
  Consult SAP Notes:
  
  If the issue persists, check for any relevant SAP Notes that might address this specific error. SAP Notes often provide patches or additional guidance for resolving specific issues.
  
  
  
  System Restart:
  
  In some cases, a system restart may help resolve temporary issues related to client locks.
  
  
  
  Related Information:
  
  Client Copy Process: Understanding the client copy process in SAP can help in troubleshooting. The process involves copying data from one client to another, and it requires that the source client be locked to prevent changes during the operation.
  SAP Documentation: Refer to the official SAP documentation for detailed information on client management and the client copy process.
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered similar issues.
  
  If you continue to experience difficulties after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.